レンボンガン島のアパートスタイルホテル

「L'hébergement etait propre. L'hôtel a su repondre à tous nos besoins」

「Absolutely disgusting place. Unhygienic and unsafe for a child/ any family. It instantly smelt of rats and it was clear the apartment had not been cleaned. Multiple dead animals were found, including cockroaches in the shower. The utensil cupboard, which smelt horrendous, was clear that rats were living in there as multiple rat droppings would appear daily. The people were nice but I believe it was unnecessary that 3 adults (2 men and 1 women) show up, on my first night, at the door at 11pm. I...

「Amazing, everything was great」

「Very nice, clean and modern room! The staff were friendly and easy to communicate with. The only issue is there was construction next door so it was very noisy during the day.」

「クタの中心にあるので便利。クタビーチにも歩いていける。 ホテルはビラで広い！キレイ。 お部屋にプールもあるし、スパもキレイでよかった。選べる朝食がいつもお部屋まで持って来てくれる。アフタヌーンティーがあるなど色んなサービスがありました。 虫問題があるので、虫除けなどは必須。 バリの方の特徴なのかこのホテルの方なのか英語が通じないと思っているのか… 何かオーダーしたら、あそこにあります。 ウォータークーラーの水があったかいと言えばここを押せば冷たいのが出ます。 コットンをください。洗面台にあります。 ないから言ってるんですけどね〜ってコミュニケーション不足でして、オーダーすることはやめました。 外のテーブルにリスがフンしてて、紙で拭いただけで朝食をセットしようとしてて… たぶんこれも日本との違いだけなのかなぁ。と思いました。」

「Staff was somewhat responsive. They moved us to a quiet room from the initial room allocated which was nice. We requested to book a scooter that they said they would book and get in 5 minutes because we had an appointment that we had to get to in 15 minutes. We were checking in and coordinating delays to the appointment. After 30 minutes I asked where the scooter was and the place they called was out of scooters, but they didn't notify me. It took another 20 minutes before we got a scooter. It...