「Hotel is lovely and clean with a great lounge where you can help yourself to tea & coffee, use the microwave or fridge freezer. The staff were so welcoming, going over and above to make our stay comfortable, and continental breakfast in the morning was excellent, everything you could think off, served by a very lovely lady, sorry I didn’t get your name. Thanks for making our weekend.」
「Washing machine didn't work. Helpline never answered. Sent someone to look at Washing machine but couldn't fix. Cooker had missing buttons. Boiler water mains was turned off and with no help turned this on myself after 24 hrs. Creaky sofa bed, broken blinds and door handles. Didnt smell nice. Bad experience 」