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03-6743-6572Located in Legian, Mercure Bali Legian is in the city center and near the beach. Garuda Wisnu Kencana Cultural Park and Bali Nusa Dua Theater are cultural highlights, and some of the area's notable landmarks include Bali Bombing Memorial and Puputan Badung Square. Traveling with kids? Consider Waterbom Bali and Bali Bird Park.
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This was my second time staying in the hotel. The hotel is convenient. 24hrs mini mart, massage parlors, laundry services are just opposite the hotel.
I love the design of the place as well as the excellent customer service. I also love the food quality in the hotel. The pizza was yummy. However, I feel that there is much room for improvement. - The Plunge pool is disgusting. The sofa bed beside the pool is full with ants and it is so dirty. I can't even sit there. - The Plunge pool itself has insects in it, like bee and ants, which I find it disgusting. I had to splash out the insects so that i'm able to soak in the pool. - I killed 4 mosquitoes in my room. I think they should do some mosquitoes spray time to time. - Bathroom should have a bathtub since it is a plunge pool room, should have better quality.
The bed made both me and my partner ache every single morning (we are 25 and never experienced this). No snacks in mini bar were provided and hotel didn't seem to like us bring our own stuff in, especially around the pool. We got rudely told off for having cans of coke in the pool (in cans no glass). We were constantly hassled at breakfast every morning to "join their "premium club" ". Breakfast was decent atleast.
The hotel was very central to everything but we were constantly disappointed with the cleanliness of our rooms. Housekeeping was terrible on cleaning and disposing of rubbish. Complained to reception but nothing was done. Would prefer not to say here again.