「I only stayed for one night, but thought my one night was fabulous. Check in was easy. Serena was absolutely lovely & very welcoming. I was a late check in & she was kind enough to offer me a sandwich. Room was ideal for me. The decor is as good as it looks in the pictures and the room is extremely clean and cozy. The bed amazingly comfortable. The bar was busy & reasonably loud, however, didn't affect me in my room. Would stay again.」
「Fantastic little spot. Surprisingly quiet considering it's over a pub. Never heard any of the noise from the pub and stayed over on a Friday night as well. My room was tucked up and away on the opposite side of the building from the main pub dining area. Breakfast was absolutely lovely as was the breakfast room. (Didn't hurt that it was sunny every day that I was there.) 」
「Thank you for wonderful hospitality. We spent 5 days with family at your hotel and we had wonderful experience during our stay. Good communication and proactively support by the reception. Location was good and easily commute to the nearest station and huge shopping center, also amazing garden parks. It took a little bit time to commute to Central London by subway, but it mostly does not matter for us.
」
「Only stayed a night as at a festival nearby simple accommodation which was all I wanted. Lot of noise from nearby property which hotel tried to solve. 」
「I was extremely surprised. This was a hidden gem! I was surprised it was equipped with all amenities; kettle, toaster, microwave, dining seating as well as a 2-ring stove. A really lovely accommodation, we were taken aback. The property owner was lovely, pleasant and friendly, he really took the time to show us where everything was. We will most definitely be staying here again in the future.」
「
1. Day manager insisted I pay in full to get access to room, even though I provided evidence of payment by Expedia.
2. Rooms smelled of paint or chemicals
3. Halls smelled of paint or chemicals
4. Day 2: No house keeping . I complained to manager - he said I needed to explicitly ask for housekeeping.
5. Towels smelled of smoke or chemicals
6. Day 3: still no house keeping
7. Elevator out of order in AM - my room was on 5th floor.
」