We walked into our hotel to find the check in desk was at a different hotel a block away. Upon check in we were not notified of construction or that the pool did not work! Or that the pool and continental breakfast was not in our hotel. We had to walk outside a block in -10 degrees to get to the pool to be told it did not work. Same agin in the morning for breakfast!
Our room consisted of 2 beds a dresser and 1 night stand! No closet or place to hang anything, no desk, no chair, no headboards, no pictures. Water spots on shower ceiling, stick in window for security, coffee cups and fixings w/no coffee pot! Everything had visible Sheetrock debris/dust. The wall heater knocked all night trying to heat room, and the refrigerator was dirty and clunked on and off as well. The television didn’t work but after an attendant came down they said we needed a box but since we didn’t have one we would have to look up and manually type the channel in to see if that one was available!! All in all the worst stay I have ever had. I have attached pictures
Alice
2025 年 1 月に 1 泊滞在
6/10 (普通)
Cathy
2025 年 1 月 21 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Cathy
2025 年 1 月に 1 泊滞在
8/10 (良い)
Christine
2025 年 1 月 12 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
DUSTY
Though it was nice having a brand new room, freshly painted and new floors... the room was DUSTY!!!! DRYWALL DUST EVERYWHERE!!!!!!
Christine
2025 年 1 月に 1 泊滞在
4/10 (不満)
Wendel
グループ旅行
2025 年 1 月 11 日
気になった点 : 清潔度、施設のコンディションと設備
Two hotels together, one is closed and its entrance is blocked off so you had to go around. There was a sign on the closed door but you are too busy being bewildered and looking at the demolished corridor to notice off the bat, then no elevator working on that side. Hope they have improved it and the remodeling is complete.
Wendel
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
Michael
2024 年 12 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Michael
2024 年 12 月に 1 泊滞在
8/10 (良い)
Alicia
家族旅行
2024 年 11 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Right by the River
Our hotel room was very spacious! The beds were kind of hard. The bathroom was a little dirty. The room needed to be updated however they were working on it so I look forward to seeing it updated!
Alicia
2024 年 11 月に 2 泊滞在
6/10 (普通)
Jeffery
2024 年 11 月 23 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not a good hotel!
Had to leave lobby and drive to a separate entrance. There was two hotels using the same lobby. They were remodeling and it wasn't cleaned up. Beds were hard as rocks it was way too expensive for the condition. And having to drive around the back of the hotel.
Jeffery
2024 年 11 月に 1 泊滞在
4/10 (不満)
Dan
家族旅行
2024 年 11 月 19 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hotel was part of another hotel and staff was hard to find for check in and check out. Room was large but had old furniture. Worn out recliner that looked to be from the 80s. Bathroom ceiling was in bad shape as was the floor.
Dan
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Ricardo
2024 年 11 月 18 日
良かった点 : 設備とサービス
GOOD
Ricardo
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Terry
ペット同伴の旅行
2024 年 11 月 11 日
良かった点 : 清潔度、設備とサービス
Very friedly people.
Terry
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Diana
グループ旅行
2024 年 11 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Stay
Room was absolutely wonderful! BIG! Loved the couch and had a recliner that was amazongly comfortable!
Diana
2024 年 11 月に 1 泊滞在
4/10 (不満)
David
カップルで旅行
2024 年 10 月 26 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Good view of the river and breakfast. Very confusing that you have no sign for Eagle Ridge. Put in a handicap room. Tv needs to be upgraded. Noise from the refrigerator.
David
2024 年 10 月に 1 泊滞在
8/10 (良い)
Blake
小さなお子様連れの家族旅行
2024 年 10 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The breakfast was good with more options than most places I stay. The hotel was good!