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The property was very unique with an adorable lush garden full of flower

Absolutely excellent, every component. Room was beautiful, staff helpful and attentive, perfect location, great spa, great breakfast. Will stay here again.

This is a lovely hotel near the cable car that goes up the mountain. You can ski right up to the front door of the hotel. The hotel staff are very friendly and eager to please. The breakfast was very extensive and well-supplied, with high quality food. I had a very enjoyable stay here, and would come again without hesitation. The hotel is at the other end of town from the train station. It is a good 10 minute walk, and since Murren is a car-less village, you will have to haul your luggage,...

We enjoyed many aspects of our stay, but our first room had a very strong urine odor. Most likely a pet from a previous stay had urinated on the carpet. When we brought this to the attention of the staff, the housekeeping manager came to inspect the room but said she could not detect the smell. The hotel did respond by arranging for the carpet to be cleaned and shampooed, so we stayed in the room that night. Unfortunately, around 4:00 a.m., both of us woke up because the urine odor had become...

I cannot say enough good things about the staff at the hotel. Traveling single, I had a lot of questions, and the staff at the desk fielded them all and were very helpful. The hotel is conveniently located about 3 minutes from the train station, so you do not have to walk far. The morning breakfast offered was a great way to start your day. I did eat at the hotel restaraunt one evening during my stay. The food was delicious. (I am more of a simple fare kind of person, so Iate in bars for dinner...