4/10 (不満)
Diana
グループ旅行
2024 年 9 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not well cared for
Room was not as advertised. We booked a room with 2 beds and were given a different room that only had one and a very uncomfortable couch. When I asked management they said there was an issue with the other room and the one we got was “better.” And did not solve the issue. The front door to the room did not lock. It was incredibly loud both inside the non insulated building and out on the street. There were no amenities. The refrigerator had to be unplugged to use the espresso machine. The room was partially under construction.
The entrance and hallway smelled overwhelmingly like something had died in the wall. We really enjoyed the area and if the place was taken care of better, we would absolutely stay here again.
Diana
2024 年 9 月に 2 泊滞在