ラベンダー パーク周辺のホテル

「I recently stayed at the Village Hotel Bracknell for a 1-night family stay (2 adults, 2 kids). The experience was unfortunately ruined by poor communication and rude staff. Room Issues Our family room was unbearably hot due to a broken AC. I reported this at 7:00 PM before dinner. When we returned at 9:00 PM, it was still broken. Reception initially claimed no other family rooms were available. Only after significant persuasion were we finally given two double rooms. I appreciate the eventual...

「Excellent swimming pool and spa facilities and warm welcome from staff」

「Decent」

「The staff were so attentive and kind. My kids loved the treasure hunt laid out in the room upon arrival. Lego man visiting our table made their day. The playroom and sensory room are fantastic. We’d go back again for sure. 」

「Toilet leaked which is unacceptable and a health risk. 」

「女性主人の心遣いがいい。」

「We stayed for one night and room was perfect for us. Breakfast very good and freshly cooked, overall excellent value and would stay again Staff/service was outstanding 」

「Cheap and clean 」

「室内は清潔で，スタッフの対応も丁寧でした。」

「Terrible customer service, property is nice, upper management customer service is poor 」