The hotel is clean and our stay was convenient. The view from our room was breathtaking! Their breakfast buffet was excellent. Front desk would have done a better job by explaining about the amenities. We didnt know that breakfast was included. They also didnt know that the spa was closed during our stay which is unfortunate because my wife and sister wanted to pamper themselves that day. The lobby and hallways smelled bad like there’s mold but Im sure that they’ve already addressed this.
LEVY
2024 年 11 月に 1 泊滞在
10/10
Easy and fast check in and check out
Elizabeth
2024 年 9 月に 2 泊滞在
8/10
Rosalie
2024 年 8 月に 1 泊滞在
10/10
Adea
2024 年 3 月に 1 泊滞在
10/10
genie
2024 年 3 月に 1 泊滞在
2/10
keel
2024 年 3 月に 1 泊滞在
10/10
Michael
2024 年 2 月に 2 泊滞在
8/10
Femia
2024 年 1 月に 1 泊滞在
8/10
At first it was a bit of a struggle…we had no internet connection, food in service took a bery long time and was cold when it got there but how they corrected the situation was very professional and well handled. The breakfast was great and their food was really good. The facilites was very nice once they moved our room, tge view is spectacular. I totally recommend.
Shirley
2023 年 12 月に 1 泊滞在
10/10
Mary Jo
2023 年 12 月に 1 泊滞在
8/10
Evangeline
2023 年 11 月に 1 泊滞在
10/10
Beautiful area with amazing views. Great service.
Kevin
2023 年 11 月に 2 泊滞在
4/10
We are not satisfied..
1. Pls improve your food at the cafe
2. The temp in the bathroom are so hard to control.
Gladiola
2023 年 9 月に 1 泊滞在
10/10
The spectacular view of the volcano and the lake right across your room’s balcony. Excellent staff, very courteous and hospitable. Great amenities and heated pool, enjoyed night swimming. Stay was very relaxing. Highly recommended.
Jose
2023 年 9 月に 1 泊滞在
8/10
Noel
2023 年 5 月に 1 泊滞在
10/10
peaceful. relaxing.panoramic view of the surrounding
Josephine
2023 年 2 月に 2 泊滞在
6/10
I like the restaurant and the views. There were a lot of missed opportunities to make this into a great hotel experience. The gym is like a fish bowl people are taking pictures and walking in and out. The room was okay no frills. The air conditioning was on full blast cold for an already cool area. Their store is lacking. There can be tours or experiences taking place here but there is not much. And the sauna, steam room, and hot tub were all not working.
Stephen
2022 年 12 月に 3 泊滞在
10/10
The hotel staff was nice and attentive. The hotel and surroundings are beautiful. They have a small outlet mall at the top of the hill. There are also plenty of places to eat close by. The hotel also providee shuttles every hour to the outlet mall.
John
6/10
Timothy
2022 年 10 月に 1 泊滞在
10/10
Giovanna Michaela Mariet
2022 年 3 月に 1 泊滞在
10/10
The room was spaceous. The food at the cafe was great. The best amenity was the heated pool. Next was the vineyard. The convenience of being nearby restaurants is awesome.