Hotel was closed following a fire 8 months ago, so our whole experience was terrible
3 elderly ladies forced to drive further into Cornwall on a dark and very wet night trying to find somewhere to stay.
2020 年 3 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Margaret
2020 年 2 月 6 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Booked 4/1/20 for one night on Feb.3rd. Arrived at hotel to see a sign on doors that hotel had beef closed since17/09/2019!!! We traveled from Glasgow and arrived at 9.30pm finding ourselves with no bed for night. Called Expedia - chap on phone not very sympathetic that we had nowhere to stay. He said someone would contact us- Still waiting. We had been £25 into account for our trouble from chap on Monday might but TBH I just wanted price I had payed for returned. Have had no correspondence at all from Expedia. Appalled that they could take payment for a hotel that has been closed for over 3 MONTHS!!!! BEEARE you can still book this hotel through Expedia.
2020 年 2 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Christina
2020 年 2 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
on existent hotel
When we got to the hotel it was up for auction! So at 6 30 pm we were chasing around for a different hotel . This was very upsetting and caused us anxiety and extra expense
2020 年 2 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2019 年 10 月 1 日
気 になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place was closed when we arrived , it had been closed for up to 10 days due to a fire we were informed ... no not happy with the accommodation
We had not been told this so at 20.00 hrs approximately we were desperately looking for a place to stay ... after a long and tiring day
2019 年 9 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Allan
2019 年 9 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cornwall weekend
We were visiting Cornwall for a couple of nights and this hotel was perfect for us we even had a meal in the restaurant which was value for money. The staff were friendly and if were visiting Cornwall again we would properly stay here again
2019 年 9 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
R.
2019 年 9 月 6 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Un establecimiento así no puede estar abierto, por segiridad e higiene. Y menos recomendarlo para ir con niños (fui con tres y si no nos fuimos es porque no había donde ir a esas horas.... no lo olvidaran en la vida).
Indescriptible!!
2019 年 8 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 8 月 28 日
良かった点 : 清潔度、スタッフとサービス
Friendly and good value for money.
Comfortable room
2019 年 8 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Michael
2019 年 8 月 27 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Seen better days
Hotel is very run down and tired. Bare floor boards on some walk ways. Bathroom has seen better days although the shower was ok. Bed was comfortable and clean but only one light worked in the room and one didn't have a bulb in at all!! Be warned that the hotel is the local hotspot on a Saturday night with loud revelry in the pub with a disco in a side room to the early hours. The free advertised continental breakfast was poor. Everything else costs
2019 年 8 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 8 月 26 日
It was ok. Friendly staff You get what you pay for.
2019 年 8 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Dean
2019 年 8 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The bed was broken when we arrived. The worst night sleep I’ve ever had. If you can call it sleep
2019 年 8 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2019 年 8 月 25 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Hotel is in a great location with a car park out the back. Had good tea and coffee facilities and a good TV. However, it is in desperate need of an update. The wallpapered walls and ceiling were marked and stained and was peeling off. The bathroom was a good size but had a carpet which is very un-hygienic. The carpet in the good sized bedroom was also stained and just needed a carpet clean. I am amazed that the owners can’t see all of these faults and rectify them. Once decorated the hotel could be very nice.
2019 年 8 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 8 月 24 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Staff were very good. Building is old and while this is part of the charm more attention should be made to ensure modern fittings such as bathroom extractor fans and mirror lights actually work. There was a considerable build up of mould in ensuite due to poor ventilation. Location and price were good and I would consider staying again if some effort is made to facilitate required repairs.
2019 年 8 月に 6 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Katrina
2019 年 8 月 24 日
気になった点 : 施設のコンディションと設備、客室の快適度
Lovely place but not much there so it nice and quite. The hotel is having work done so the car park is a bit tight. The bedroom was nice bright and clean but the bed was as hard has nails and gave me a bad back for the whole time we stayed. It also have a very bad small of rats pee.
2019 年 8 月に 3 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2019 年 8 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bit of a shambles
Having been shown to our room, on looking around we realised the only furniture was two beds and two bedside cabinets. No wardrobe, no drawers, no chairs, and not even a hook anywhere to hang anything! I went back to reception to ask for another room and was told there were none. I was told the room had recently been redecorated and that the wardrobe must have been overlooked. I asked what they would do, as we needed somewhere to put our clothes. We then went for a drink in the bar while the owner/manager was phoned. In the bar we had to wait ages to be served as there was no one around; when my wife finally got her Malibu and lemonade, it had bits of limescale in it from the pipes of the lemonade pump; so it had to be exchanged.
We were then told that the owner/manager could drive in to provide an over door hanger for that night, if we wished, and the wardrobe would be located the following day. My wife suggested that, if they could supply us with a couple of chairs, that would be fine for that night for us to lay our clothes over. That was then done.
Then, to the ensuite shower room. This had been redecorated as well, but paper was peeling in places from the ceiling, there was also a hole where a light fitting had been removed, no shelves other than a tiny one over the sink that was hanging off the wall. Nowhere in the shower to put gel, shampoo etc, and no plug in the basin sink!
Neither sink plug nor absence of wardrobe were sorted before we left.
2019 年 8 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2019 年 8 月 12 日
気になった点 : スタッフとサービス、施設のコンディションと設備
I wouldn’t recommend anyone staying here especially on a Saturday night they have a DJ set going on until 2am it was torture there was fighting as well also there was a fire in the kitchen so no hot food he breakfast is very poor indeed they are in the middle of decorating so bare floor boards on the landing
2019 年 8 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 8 月 2 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Property needs updating and renovation. Carpet is very old.
2019 年 7 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Stephen
2019 年 7 月 30 日
良かった点 : スタッフとサービス
In need of Renovation
Breakfast was OK.
Hotel in need of renovation.
Central position in town.
2019 年 7 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2019 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Receptionist on arrival was welcoming and lovely. Very comfortable room. Continental breakfast, cereal fruit,toast,pastries
2019 年 7 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 7 月 16 日
Short Stay
A bit noisy and being refurbished, but served its purpose for the weekend. Very reasonable price and friendly staff. Would certainly return.
2019 年 7 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2019 年 7 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Good central position, very accommodating staff, excellent breakfast and good to have parking facilities on site.
2019 年 6 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Andrew
2019 年 7 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good
2019 年 6 月に 1 泊滞在
宿泊者限定の口コミ
6/10 ( 普通)
Chris
2019 年 6 月 27 日
気になった点 : 施設のコンディションと設備
Central location and bar and restaurant on site. Hotel needs a refresh and it was disappointing that only a cold breakfast is served on weekdays
2019 年 6 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2019 年 6 月 27 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Drastically run down , maintenance sadly neglected and overall appearance of the hotel looks outdated and in need of a complete refurbishment
2019 年 6 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2019 年 6 月 23 日
良かった点 : 清潔度、施設のコンディションと設備
No me gusto que no me dijesen donde estaba el parking
2019 年 6 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 6 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
no lock on bathroom door,tv did not work in main bedroom