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Upon our welcome Aida was very accommodating and and was able to give us what we wanted when it came to our room. she was at standing. As well the rest of the staff everywhere from the dining room to the pool lifeguards to the cleaning crew to all serving staff were so welcoming and so friendly we've ...
This was my fifth time to Shangri-La Cebu and it is top-notch 5-star star hotel. truly wonderful amenities. wonderful staff. lots to choose from on restaurants and I highly recommend
Price was expensive for a night for 1 adult. Food was good
Excellent service,quite,relaxing environment,clean,and good customer service. Food was good and price was affordable. The best hotel in Cebu.Will stay here again.
The resort was very clean and well maintained. We had the family suite —- the unit was well thought out in terms of guest needs —-enough bathroom counter space, hand towel bars along sink area, good lighting throughout, lighting inside closet to better see inside, providing ironing board and iron ...
The 2 BR suite were great and the pool as well. Food catered in their restaurant is a bonus with a variety to choose from breakfast to dinner that it saves our time of going out at the property
I had an excellent time during the early check-in process. Pamela and Sheena were very helpful and accommodating with my very early check-in request. The whole place is beautiful. Thanks.
The only bad thing about my stay wre the tv cjannels offered. They only had fake news. Msnbc & cnn were the only news channels offered.
Nice exterior and interior of the resort
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