Lancaster County Vacations & Trips from ￥323,566

Great location and nice spacious room - A/C was out third night with no notification from staff and the water station did not work on our floor.. unacceptable in the extreme heat. Housekeeping did not do a great job.

We had the pleasure of staying at the Phoenix DC. We really enjoyed our visit; hotel has outstanding food. The room and door attendants were very friendly and helpful. They have a little mini coffee station open 24/7 and deliver bottled water to your room daily. Location is outstanding, very close to Union Station for transportation needs, the U.S. Capital is on the same street.

Very comfortable

It would be very helpful to have a convenient way to get beverages to take to your room. It is a huge pain to go to the desk and wait for them to get drinks or for room service.

This hotel is pretty well located and maintained, however, the check-in staff mentioned that breakfast was included when I checked-in. The next morning we go to breakfast and told about the offerings, then a second staff member comes after we start grabbing food demanding for vouchers. Since we were also asked to pay nearly $70 at check-in after prepaying the room, we weren't clear what she's talking about, no manager was available, and we just left breakfast. This also happened to another guest who was at breakfast at the same time. After asking what the $70 charge was about, the front desk said it's for Wi-Fi and other "amenities" offered by the hotel. Given that we got no housekeeping the next day or other "amenties" this charge seems rather criminal.