ラナークシャーのアパート

「6日利用しました。到着した日にlost Baggageになりました。航空会社と空港への連絡をホテルのスタッフが対応してくれました。とても親切。航空会社と空港は、不親切。ですが粘り強く問い合わせをしてくれました。特にSharon Walker。あなたには感謝します。とても親切にしてくれました。部屋はコンパクトですが清潔。バスとトイレ付きで快適。タオルもあります。ロイヤルマイルに近いので観光には便利です。隣にTESCOがあり、ホテルのキッチンも利用できるので快適に過ごすことが出来ます。ぜひ利用すべきホテルだと思います。」

「部屋が広く、コーヒーなどのアメニティが充実していました。最高です！」

「This property is not a hotel but originally a student dormitory, so I was not expecting excessive services. However, the experience was still very disappointing. To begin with, it was nearly impossible to get in touch with the management staff. The card case for the room key stated that the quickest way to reach them was through the booking site’s message system, and if that failed, to use the provided email address. In reality, all of my messages through the app were ignored, and no reply ever...

「The appartement itself was well appointed and very comfortable, but our experience was negatively affected by an incident in the parking area. We were approached by a male individual who we could not identify as either a guest or a member of management. He berated us for how we had parked, speaking in a rude and intimidating manner. Had there been an issue with our parking, a polite explanation would have been appreciated. Instead, the interaction left us feeling uncomfortable and unwelcome. As...

「Perfect location to walk around. Kitchen is small but equipped with what you need to cook. View is great from the window. Only thing you need to know in advance is, there’s no lift. Pack small and get ready for climbing stairs.」

「ロケーション良く、清潔で設備も文句無し。」

「立地は、Tesco Expressの上階、近隣にSainsbury's Localもあり、食料品やお酒などの調達に大変便利、もちろん、飲食店も近隣に多数あり楽しめる。 お部屋は、天井の高いリビング、バスタブとシャワーが分離されたシャワールームでリラックスできた。 外の音は、リビングには入り込むが、2つの寝室は防音されているようで静かで安眠できた。 なお、ベッドは何れもダブルベッドなので、日本人はご留意を。 最高のエディンバラナイトをありがとう！」

「We stayed in the deluxe 2 bedroom unit and it was very spacious and clean. The beds were comfy and the bedrooms had black out curtains. I sent a message in advance asking for the beds in one of the rooms to be separated and they were each made with their own duvet and bedding, which we really appreciated (they were separated a couple of inches which was sufficient for us). We arrived around 12:30 and were able to store our bags at the The Scotsman Hotel. I sent a message asking if the unit was...

「Loved this place! Comfortable beds, amazing view from balcony. Right in the middle of everything! Great pubs, restaurants, shops right outside your door.. we would absolutely stay here again!」

「レセプションがありません。直接アパートにいき、外側のドアと部屋ドアを別々の番号で入るシステムです。数日前にチェックイン方法などのメールが送られてきますが、確実に建物のオープン番号、部屋のオープン番号を確認しないと、アタフタします。似た建物が連なっている一角ですので、その確認も必要です。電子レンジではなく、オーブンレンジが設置されています。その他は広く清潔でしたが、連泊しましたがクリーニングには入らないようです。」

「They removed "shared kitcen" from the amenities after my booking and there's no notice about it. No kettles, no fridges, no microwave. I did pack my luggage with the thought of using above items so I could not accept. The location is quite nice, all the buses go to the centre of Edinburgh, there're several supermarkets. In morning, seagulls are crying and I open the window to get the room cool (no AC,) so I woke up every 4 a.m. That was also horrible.」