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スタッフの対応は素晴らしかった

部屋が広いのが最大の美点。所々古さは目につくが、気になるほどではない。分かりにくいのが浴槽とシャワーの使い方で、レバーを回したり押したり引いたりしても反応しない。中心のノブを強く引くのが正解。非力な女性や子供には難しいかもしれない。 ハウスキーピングは1日おき。私はその方が好き。

The room was very clean and the staff were really helpful. Thanks to them, I had a great time in Canada!

My stay at Plush Hotel was overshadowed by a major issue: the hotel fire alarm was activated in the middle of the night on two consecutive nights. Both times, guests were evacuated and left standing outside for nearly an hour while the situation was addressed. Hotel staff later explained that the alarms were triggered by a guest smoking in their room. After the first incident, we were told staff were conducting a "walk-through." After the second, we were informed the guest had been fined. While I appreciate that safety procedures must be followed, I was disappointed by the hotel's response to the disruption experienced by every other guest. Despite two nights of interrupted sleep and significant inconvenience, management offered nothing beyond an apology—not even a small goodwill gesture to acknowledge the impact on paying guests. When you pay for a hotel, you expect a safe, comfortable, and restful stay. Unfortunately, that standard was not met. The repeated false alarms also raised concerns about the hotel's fire detection and incident management. Based on this experience, I cannot recommend Plush Hotel. Safety is important, but so is how a hotel cares for its guests when things go wrong.

部屋が広く落ち感じでくつろげた。 ユニオン駅前で何をするにも便利だと思う。 スタッフの対応もよく、満喫できました。