Lakeside Village Outlet Shopping

Very enjoyable stay. Room 2 was very spacious and comfortable. Hotel staff were friendly and helpful. Bilhal made the experience very straightforward with regular updates and communication. Would recommend.

Staff were friendly. Building works going on, so not as clean as usual in main hall way. The stairs are wooden, so it was noisy at night when other visitors came in. The doors do not close softly, so this was noisy until midnight. Free parking with plenty of spaces available was very helpful, as parking in the area is residential. Room was compact (as advised in advert) but limited hanging space. Tea, coffee, milk and loo paper not replenished daily. Fridge was at ground level and hard to open at base of bed. TV did not work. Radiator heating could not be turned down, or off, so room very hot requiring window left open (so noise pollution as near to student accommodation) Bathroom tap kept coming off. The bathroom needs a new towel radiator or hanging rail that is off the ground for the large towels - these had to be hung over the shower and there was no hanging hook in the bathroom for clothing, only a windowsill. Though the window was frosted, it did need a blind for privacy as the room is overlooked and visible when light on at night. Hoping this constructive feedback helps the hotel to improve the room.

Superb stay. We parked just outside the front door for the whole 3 night. Cheadle Hulme railway station is about a mile and a half away for trains to Stockport and elsewhere. Lovely setting and superb breakfast. Make sure you ask for yoghurt or fruit salad as missed seeing them on the menu on Morning 1. Very spacious room and expensive feel to the place. Oldie worldy feel and no doubt used as a popular wedding destination. Had to ask for the promised free bottle of wine which was actually 2 small bottles. Mentioned fridge was not working from start of stay and throughout. Would have expected maintenance man to have sorted this out as advised on Day 1, but not an issue with us. Free biscuits, coffees, teas and a kettle were nice. Lovely view of the grounds. Would definitely stay again.