Lake Memphremagog

Per Expedia on this day as a gold member, I was eligible for a free upgrade and a $25 beverage credit we had reached out to the property a few weeks in advance and asked for early check-in since we had an early flight to Vegas that was not accommodated. We arrived on the property at 9 AM and we were not able to check into our room till almost 2 PM. Secondly, none of the staff was able to help me with our one complementary room upgrade per Expedia and our $25 beverage credit that Expedia advertises for this property, which is one of the few reasons we booked here was for the perks.. The room was clean and the hotel was nice however, like I said, I was not able to use any of the perks that Expedia offered with this property which was very disappointing.