Lake Independence

Had a misunderstanding with parking in their lot. Needed to call to be let in and was hung up on by the young lady at the desk. Our room was hot. Never got a temperature below 75 degrees in our room even with the air all the way turned down. Saw several staff members and was never acknowledged even after I said hello. Also was charged 25.00$ for two pops and a beef stick. I think this hotel could do better. This was our second stay at this hotel. First one wasn’t the greatest but thought we’d try again. Second time proved we should have went with our first instinct.