Lake Cowichan Vacations from ￥160,902

Staff and room were both amazing! We had an incredibly early flight and not only did they hold our luggage way before check-in, they got the room ready ASAP so we were able to have a nap in the morning and were rejuvinated for the day. It was above and beyond our expectations.

Staff was very helpful.

We received the notice that there were no longer single used plastic shampoo/conditioner, bottles, which was fine. However, we were very surprised that there was no shampoo/conditioner/body wash at all. We expected that there would be multi use items attached to the wall. That was a miss as far as communication goes. Was also concerned about safety/security, recognizing there is no obstacle for anyone to enter the hotel guest levels. The elevators were not protected by a key card to go up to guest rooms. You could go directly from the street up to guest level with never encountering a staff member.

The room was exceptionally clean, staff was extremely kind, professional and very helpful. It was such a lovely place to stay for Christmas

It was very average, room was dated the harbour view was of another office building for the price it’s overrated and recommend looking around at other options. Wouldn’t stay there again.