Lake Arnold

Property was well located and our room was pretty large. The beds were comfortable. Staff was friendly and sent extra towels up quickly when we asked. The only complaint was the air conditioning. The hallways were beautifully cool and a guest from a neighboring room said their ac was fine. Unfortunately ours was between 77 and 79 degrees the whole visit. We tried everything to reset it but it didn’t work and sometimes showed ERR Worst thing was that we told the desk multiple times and days and they apologized and said someone would come to look at it but no one ever came. I’d suggest you bring a fan with you as you may need it.

Great location and very cool rooftop view of the city. The reason only 4 stars is because on our second night there was a banging that lasted all through the night. No idea what it was. It stopped around 9:00am the next morning.