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Sheraton Maui Resort & Spa

Photo gallery for Sheraton Maui Resort & Spa

Featured Image
On the beach, scuba diving, snorkeling
On the beach, scuba diving, snorkeling
On the beach, scuba diving, snorkeling
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Overview of Sheraton Maui Resort & Spa

Sheraton Maui Resort & Spa

4 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
96761, HI, Lahaina, 2605 Kaanapali Pkwy

Explore the area

  • Popular LocationKaanapali Beach2 min walk
  • Popular LocationWhalers Village7 min walk
  • Popular LocationKaanapali Golf Courses14 min walk
  • AirportKahului, HI (OGG)45 min drive

Choose dates to view prices

About this area

Lahaina

Sheraton Maui Resort & Spa is located on the beach and in a walkable area with good shopping. Whalers Village Museum and Warren & Annabelle's Magic! are cultural highlights, and travelers looking to shop may want to visit Whalers Village and Outlets of Maui. Looking to get your feet wet? Kayaking, water skiing and parasailing adventures can be found near the property.

What's nearby

  • Kaanapali Beach - 2 min walk
  • May's Beach - 5 min walk
  • Whalers Village - 7 min walk
  • Black Rock - 7 min walk
  • Kaanapali Golf Courses - 14 min walk

Getting around

  • Lahaina Sugar Cane Train Station - 8 min drive
  • Kahului Airport (OGG) - 45 min drive

Restaurants

  • Teppan-yaki Dan – Serves dinner on select days. Reservations required.
  • Cliff Dive Grill – Serves lunch and dinner daily.
  • Mai Tai Bar – Serves lunch and dinner daily.
  • Dinner Under the Stars – Serves dinner daily. Reservations required.

About this property

Sheraton Maui Resort & Spa

4-star beach resort with a full-service spa
Catch some rays at the beach or spend the day relaxing at Sheraton Maui Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 508 rooms offer free WiFi, lanais, and LCD TVs with cable channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests. Housekeeping is available on request.
Sheraton Maui Resort & Spa offers 508 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to lanais. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the resort include outdoor tennis courts, a lazy river, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Black Rock has 7 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 26 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 3 outdoor tennis courts
  • Foosball table
  • Full-service spa
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • Tennis

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (42307 square feet)
  • Meeting rooms - 12

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

Outdoor space

  • Lanai

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40.05 per accommodation, per night
The resort fee includes:
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60.00 per person
  • Self parking fee: USD 26 per night (in/out privileges)
  • Valet parking fee: USD 32 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 069-973-6064-01
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Maui Sheraton
Maui Sheraton Resort
Sheraton Maui
Sheraton Maui Lahaina
Sheraton Maui Resort
Sheraton Maui Resort Lahaina
Sheraton Resort
Sheraton Resort Maui
Lahaina Sheraton
Sheraton Lahaina
Sheraton Maui Hotel Lahaina
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort And Spa
Lahaina Sheraton
Sheraton Maui Resort & Spa Lahaina
Sheraton Lahaina
Sheraton Maui Resort And Spa
Maui Sheraton
Sheraton Maui Resort Spa
Sheraton Maui & Spa Lahaina
Sheraton Maui Resort & Spa Resort
Sheraton Maui Resort & Spa Lahaina
Sheraton Maui Resort & Spa Resort Lahaina

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 428 out of 988 reviews
5 - Excellent 43%
Rating 4 - Good. 296 out of 988 reviews
4 - Good 30%
Rating 3 - Okay. 156 out of 988 reviews
3 - Okay 16%
Rating 2 - Poor. 68 out of 988 reviews
2 - Poor 7%
Rating 1 - Terrible. 40 out of 988 reviews
1 - Terrible 4%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Black rock property boasts lots of scenic areas to take pictures, a beautiful ceremony with cliff divers. The pools were beautiful well maintained and the landscaping is gorgeous. We did have some issues with breakfast servers and the buffet being cold and our room was not very well cleaned daily with all the Covid restrictions
Stayed 6 nights in Sep 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t like the hidden resort fees and additional parking fees that was not in our total vacation package. We found out when we arrived. The hotel also did not include a continental breakfast. The hotel also did not enforce non hotel guest out of the pool area. Non guest were coming in and taking available chairs for other hotel guest Some of the waiters were very rude at the sandbar when we were ordering drinks.
Stayed 7 nights in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Sep 2021

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the property. Was bigger than most resorts along the same beach. Was able to easily get a spot near the pool at any time of the day. Staff was friendly and always said hi when walking by and were quick when it came to requests for our room. 10/10 would come back in a heartbeat
Stayed 5 nights in Aug 2021

3/5 Okay

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The Sheraton is all about its location-- being by black rocks. The hotel itself though is really dated. The common areas throughout the hotel is old. The pool area is so old it is laughable. The hot tub has not been fixed after 15 years. Rooms are ok, but they don't even have a dresser/chest of drawers. The bathrooms are narrow and cramped with more thought done to "does it look good in a picture" vs. usable (looking at you towel hook) On the plus side this hotel feels like a Hawai'ian hotel more than a resort that could be in any large city.
Stayed 7 nights in Aug 2021