Staff reluctant to help with directions, rooms poorly cleaned and overall not friendly or welcoming
Audrey
2024 年 10 月に 7 泊滞在
8/10 (良い)
Rudy
2024 年 10 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rudy
2024 年 10 月に 4 泊滞在
10/10 (非常に良い)
Frank
2024 年 10 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Frank
2024 年 10 月に 5 泊滞在
10/10 (非常に良い)
Swaroop
2024 年 10 月 8 日
Swaroop
2024 年 9 月に 4 泊滞在
10/10 (非常に良い)
Monica
2024 年 10 月 8 日
良かった点 : 設備とサービス
The entire resort was beautiful and had everything from swimming, shopping, and restaurants. No need to drive anywhere and still plenty to explore. Lazy River pool and ocean near Black Rock were both enjoyable
Monica
2024 年 10 月に 5 泊滞在
8/10 (良い)
Florence Sarcon
家族旅行
2024 年 10 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We love to snorkel and the black rock is literally in front of the property. We love the lay out of the pool.
Food is ok. Hawaii is expensive as is. The flooring of the room can have cleaner carpet ( I prefer no carpet honestly but granting its beach area, must be better controlled with carpet.) the resort fee $40 each night I did not understand what we got of. I mean we still paid separately for snorkel and even floating device use. So if that’s for pool towels and kid activity, it’s a waste of our money. The beach area didn’t have enough umbrellas and lounge areas as well so that resort fee I didn’t like.