2/10 (非常に不満)
Justin I.
2025 年 4 月 24 日
気になった点 : 清潔度
Beware of Bugs!
This property looked fantastic and we were excited to stay here. We saw a bug or two and thought it was maybe because a door was left open. A day later we realized that there were roaches in the property. I immediately brought it to the attention of the management company by calling and was forced to leave a message, even though it was during business hours during a business day. I received a text back instead of a call back (I still have not received a call from the company to this day), and they apologized via text and I told them the unit was uninhabitable and that I was forced to get new toiletries because the roaches had been crawling on mine. The company did mention that I would not be charged for the days we left the condo, but nothing of the inconvenience of booking another accommodation at a much high price, or having to buy a new tooth brush, comb, etc. I was going to not write a review, but this company charged a cleaning fee (I was shocked!), never returned my calls, and overall was extremely subpar as far as I am concerned. STAY AWAY!
Justin I.
2025 年 4 月に 2 泊滞在