ラグナ ホテル

「The hotel staff is very friendly we really like. However, facilities are bit old. During our stay, the guests on the same floor were talking loudly in the hallway late at night, which woke up our children several times.」

「Good」

「there are so many homeless people surrounding the fence of the hotel. the fence is also cut in several places so anyone come in and out of the hotel area. there were homeless living in their cars parked overnight in the parking lot and also having coffee in the lounge inside the hotel. 」

「Very clean but rooms are too small.」

「シャトルバスがありますが英語で呼ばないと迎えに来てくれません。空港案内の方がとても親切です。 ホテルのスタッフの対応も親切です。Google翻訳大活躍でした。カルフォルニアの人はゆとりがあるのか親切です。でもみんなゆっくりなので空港は気をつけて早めに行かないと乗り遅れます。」

「敷地内に綺麗に植えられた草花が大変印象的でした。部屋の内装も綺麗にメンテナンス、清掃されており居心地の良い時間を過ごすことができました。ゲートで囲まれていること、各建物のドアはカードで開錠するシステムで安全面でも不安なし。また朝食の内容も宿泊費を考慮すると十分過ぎるメニューでした。大変気に入りました。」

「I would not recommend this hotel. It was the noisiest room I had stayed in ever. Air unit on the roof. The door to the bathroom was a big joke. It was so old, the rollers were worn-out and made noise we could not stop. They also didn't clean the room two days. So, I am done with Best western Plus. Sorry it is the truth, Very unhappy customer.」

「i arrived at late night, but staff was so nice and kind. i had two heavy baggages but the staff took them to my room. super thanks!」

「Good breakfast, quiet area.」

「Overall, the hotel is fine, with a nice location right off of CA-99. Staff was pleasant. The only issue is that everything is loud in the room, especially at night. Flush the toilet... it's loud. Turn on the faucet to wash your hands afterward... it's loud. Close the door to the bathroom, the click for the door is very loud. When you're trying not to disturb everyone else who may be sleeping, this was just something that I don't typically experience everywhere I stay.」

「Suスタッフ」

「I liked how the staff greeted us and the rooms were super clean. And the shuttle service was very nice was on time when I request service.」

「At airport」

「The breakfast was a plus」

「No」

「This property is under maintenance but the staff is doing everything they can to keep customers happy. The hallway carpet is dated and the rooms need renovations. The hotel is working on it, but it is clean. I like the shampoo, conditioner, and body wash are provided. Breakfast was optional, but it is cooked to ordered. The cost of the breakfast is worth the price due to food inflation. I did not use the pool, but it appears clean and ready for use.」