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"Today was our last day at the hotel, however our stay wasn't pleasant. We stayed at the hotels for 6 nights, from the time we checked in till our last day. We made a call to the front desk regarding the AC not functioning right , maintenance Rep was not available, our mini bar was never refilled the whole time there. Not one manager came out to speak with us. Rep Afrianna was amazing in helping us and Sharon from the Towel Station was amazing also . We weren't impressed with our stay with the hotel."

"The staff were professional, courteous, and truly outstanding!!! The hotel was impeccable and luxurious. I was very impressed of grounds and rooms. I will be back for this slice of serenity."

"Nice place, we waited for 2-3 hrs for our room to be cleaned but thanks Goodness, the place is all inclusive with free food and drinks while waiting."

"I truly recommend this hotel to any one who wants a nice peaceful vacation"

"The staff was fine. Some people seemed very happy to help, most only communicated via nods. The best staff was at the cafe, they were always friendly. We wish the pool was open a bit later, the bar is staffed but the area near the pool was empty most nights. The evenings on the resort were surprisingly quiet, there’s almost no nightlife. The AC in our room was stuck at 20C, we asked many times to have it unlocked or at least turn it to 22C, but didn’t get it. The restaurants were meh. Skip Maya, Sofra was great, the seafood tavern was pretty good too! Honestly the buffet was pretty good, the food was consistently tasty and we ended up opting to just eat at the buffet for dinner most nights. Overall we enjoyed the stay, the room was very nice, just needed a good dusting up high (I’m 6’3” and could see a thick layer of dust on the tops of most furniture). The swim up pool was awesome to relax in and sit by during the evenings."

"Would not recommend if you’re accessible. There are no elevators, no body helps you with your luggage’s. The bar staff are very friendly. Reception is rude, and need to be trained properly as each person said something different. "

"All was perfect!!"

"This resort is absolutely beautiful, it looks like a tropical paradise. It was nice and quiet and relaxing. The food was great and the staff was very welcoming and friendly. "

"Lisa and Joel were amazing to work with. The place was just what we were looking for...a relaxing getaway for 2!"