2/10 (非常に不満)
Mu
家族旅行
2025 年 12 月 29 日
気になった点 : 設備とサービス、施設のコンディションと設備
Room did not have any hot water, could only shower on cold (tap also didnt have hot water). Shower head was broken and sprayed water everywhere.
There were no amenities available as stated in the booking (no spa, no drinks or restaurant). The gym was open(unattended) but required a walk through a dark building with no lights on the walkway or stairs. No one at reception after 6, after hours line didnt work no answer.
Shared feedback(including pics of broken showerhead) at checkout but was not provided any meaningful way to make it right. Staff was sincere and apologetic but did not seem like they could do much.
Mu
2025 年 12 月に 1 泊滞在
