The room and bathroom was dirty. They had ashes on the floor, hair in the bed, tub, on the floor. The manager Shawn Johnson wasn’t professional at all. The hotel had all kind of people on drugs living there. It’s just not a safe environment at all. I wouldn’t recommend this hotel to my dog!
宿泊されたお客様
2019 年 12 月に 15 泊滞在
2/10 (非常に不満)
Carrie
2019 年 12 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Paid the booking fee but couldn't stay!
I have been charged for booking and not reimbursed! They have done this to me in the past so I have learned my lesson and will not be booking with them again! They said they no longer do online booking but they still kept my money and will not give it back. Everyone I talk to says it's not their problem!
Carrie
2019 年 12 月に 2 泊滞在
2/10 (非常に不満)
Tori、Lafayette Louisiana
グループ旅行
2019 年 12 月 12 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I didn’t like anything from the time I booked the reservation and chosen the option to pay upon arrival and they charged my card and then got to the property and Still had to pay for the booking.they then said they no longer used the booking agency Expedia any more so they made me cancel my booking thru Expedia and go thru them to book and then the front desk clerk didn’t put the dates I originally needed and then waited till nine o’clock to come tell us that we hadn’t payed for that night and when I asked if I could just pay for the room for the night she informed me that the price changed from $27 before tax to $59.99 before tax. I decided I was not paying that much for a dump hotel because they make it look good online but it’s nothing like it looks are they described online so the front desk clerk called the front desk and said that the room was good to release our cash deposit back to us when I got down to the lobby the clerk said they couldn’t find my deposit so I had to go back the next day so the next day I called before driving there and they then informed me that I couldn’t get my deposit back because I was in the room over the time I was suppose to check out while the whole time I’m thinking my original dates were the same and that it was paid for. I will never stay at that hotel again. They are so unorganized and need to have the board of health go there.
Tori
2019 年 12 月に 5 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2019 年 12 月 11 日
宿泊されたお客様
2019 年 12 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2019 年 12 月 10 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 12 月に 7 泊滞在
2/10 (非常に不満)
William G
出張
2019 年 12 月 10 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Made my reservation two days prior to my stay. When I arrived after a long day I was informed the hotel was booked up and they no longer accepted on line reservations. Wound up driving the 3 hours home and three hours back for work
William G
2019 年 12 月に 1 泊滞在
6/10 (普通)
John
2019 年 12 月 10 日
John
2019 年 11 月に 7 泊滞在
2/10 (非常に不満)
Carlton
出張
2019 年 12 月 8 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No room on arrival. Don’t use hotels.com
No room in spite of reservation. Fail on hotels.com and ho9tel lafayette.
Carlton
2019 年 12 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 12 月 7 日
気になった点 : 設備とサービス、施設のコンディションと設備
No wifi! Stay away horrible place to be, dirty, they advertise wifi but it doesn’t work & they refuse to fix it
宿泊されたお客様
2019 年 11 月に 3 泊滞在
10/10 (非常に良い)
Raymond
家族旅行
2019 年 12 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
For the price we paid we had a great stay. Very quiet and low key. I would definitely stay there again.