La Purísima Tulpetlac Vacations from ￥309,483

The beds are good with full privacy curtains. They don’t include a private lamp however. The electrical outlet in my bunk was loose, so cords fell out too easily. Staff were very friendly. The kitchen and bar area need better signage. The neighbourhood is a bit seedy but I didn’t feel unsafe walking around and it’s not that far from downtown.

When I did the resevation, I saw that the rooms had a smal frigde and some kinf of kitchenette. Well we had neither. Then, one of the charges for an I phone disappear, when I told the front desk, the front desk receptionist said " The staff doesn't have I phones" I felt like she was calling me a liar.Then, the housekeeping manager, went to my room, but, she told me the samething the front desk told me. We were a group of4 so we had 2 different rooms, in one of the rooms the air condition was not working, not only that, the housekeeping knocked and told my brother that the room was going to be clean so he stepped out for about 3 hours, he came back, it wasn't clean. Then the key card wasn't working either, so it had to be program almost every time we went out. Lastly, the last day, the housekeeping was done, but, no towel left. I was about to shower and I had to call for towels. I'm a business owner, I hate to complain, but maybe the staff needs more customer service training and attention to details. I forgot to read what was included it. Usually, I do, but I was surprised that it didn't have a fridge. Would , I stay agin, I doubt it. There are plenty hotels and suites for about the same price by that area.

Noisy, unprofessional personnel.

No refrigerator, no microwave, morning receptionist rude

Very clean building in this area. Seems a bit sketchy around the neighborhood. Felt safe walking in the area though. Prices are reasonable. NO A/C in the rooms..