La Jolla Heights Vacations from ￥215,456

Overall, had a good stay. The location of the property made is extremely convenient getting around Gaslamp. Property was clean and the staff were great. There were a couple of issues that prevented me giving them 5 stars that I’ll elaborate on. 1) When I called the main the desk to get some additional towels delivered, I was put on hold for quite some time, probably a good 30 minutes. Not sure if they were short staffed or just forgotten about but those things leave a sour taste when it comes to hospitality. Eventually, we just tracked down a maid and grabbed towels from them. 2) We were given a ADA room, which was probably the only room they had available at the time we checked in (1:45PM). It wasn’t a bad thing but the bench inside the tub made it very inconvenient to shower since it took up nearly 1/2 the tub. Other than those things, I would probably stay here again and get a regular room.

Great hotel and staff!

Well maintained, friendly staff, room service was good and hot on arrival.

Prefer not to answer

Staff was over the top amazing. Wonderful experience. We had our child with us and the hotel was very accommodating. Highly recommend