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Mussaenda - Arenal

3.0 star property
Family-friendly hotel with an outdoor pool and a hot tub

Choose dates to view prices

Photo gallery for Mussaenda - Arenal

Outdoor spa tub
Outdoor pool
Exterior
Superior Double Room, Terrace | Desk, iron/ironing board, bed sheets
Superior Double Room, Terrace | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, Terrace

Standard Double Room, Terrace | Desk, iron/ironing board, bed sheets

Standard Double Room, Terrace

Highlights

Terrace
Air conditioning
Refrigerator
LED TV
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Desk, iron/ironing board, bed sheets

Superior Double Room, Terrace

Highlights

Terrace
Air conditioning
Refrigerator
LED TV
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
21007, Alajuela, La Fortuna, Route 142, La Palma

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 167 min drive

About this property

Mussaenda - Arenal

Family-friendly hotel near Arenal Natura Ecological Park
Located close to Paradise Hot Springs and Baldi Hot Springs, Mussaenda - Arenal provides a terrace, a garden, and laundry facilities. For some rest and relaxation, visit the hot tub. Stay connected with free WiFi in public areas.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), 1 meeting room, and tour/ticket assistance
  • Smoke-free premises
Room features
All guestrooms at Mussaenda - Arenal include comforts such as furnished balconies and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Refrigerators, coffee/tea makers, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 15 km
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you, lockbox

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a deposit of USD 50 per stay
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 340 per vehicle (roundtrip)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 10 AM to 10 PM

Property is also known as

Mussaenda Hotel Gardens La Fortuna
Mussaenda Hotel Gardens
Mussaenda Gardens
Mussaenda Hotel Gardens
Mussaenda - Arenal Hotel
Mussaenda - Arenal La Fortuna
Mussaenda - Arenal Hotel La Fortuna

Frequently asked questions

Does Mussaenda - Arenal have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10 AM–10 PM.

Is Mussaenda - Arenal pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 50 per stay and a fee of USD 10 per pet, per night.

How much is parking at Mussaenda - Arenal?

Self parking is free at this property.

What time is check-in at Mussaenda - Arenal?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Mussaenda - Arenal?

Check-out is at noon.

Does Mussaenda - Arenal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 340 per vehicle applies.

Where is Mussaenda - Arenal located?

This family-friendly La Fortuna hotel is located in a national park, within 1 mi (2 km) of Arenal Natura Ecological Park and Paradise Hot Springs. Baldi Hot Springs and Ecotermales Fortuna are also within 2 mi (3 km).

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Mussaenda - Arenal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 75 reviews
Rating 8 - Good. 21 out of 75 reviews
Rating 6 - Okay. 5 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awsome and the staff were very helpful and spoke fluent english. I would love to go again.
Stayed 3 nights in May 2021

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lo mejor en Costa Rica

Un lugar maravilloso y mágico para un fin de semana en pareja
Stayed 2 nights in May 2021

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostess (owner) was very friendly and helpful and she ordered our food which was delivered free of charge from a very good restaurant nearby. the pool and Jacuzzi area is very picturesque! Unfortunately, we didn't get the opportunity to use it since we got in pretty late. Only complaint was the mini fridge was a little smelly.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the personal feel of a smaller hotel. The facilities were beautiful.
Stayed 3 nights in Mar 2021

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy familiar, excelente atención. Lo recomiendo para volver
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Very nice property. Very clean and tidy. Small # of rooms which is nice. Staff was excellent. Would stay there again and recommend to anyone!!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist Cecila was very kind and helpful. Provided restaurant recommendations. The typical Costa Rican was tasteful. The property is absolutely beautiful.
Stayed 4 nights in Mar 2020

10/10 Excellent

Kristina, Roanoke, VA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and flexible with our check in time when we experienced a major delay! The property is beautiful!!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff, Great location. Very nicely maintained gardens
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cecilia was very accommodating and friendly. I had to leave very early the first morning before breakfast start time, so they brought me food the night before so I’d have something in my stomach before departing on my adventure. This is a small family owned hotel so there is no entertainment or lobby full-time person, but you can contact them by email or text if you need something and they will assist you. A complete and very nice breakfast is served on site but there is no kitchen so you need to go out for lunch or dinner and it is about a 10 min drive to downtown. If you have a car or pick-up shuttles to your activity, and you want a nice and quiet place to stay, away from the hectic of downtown, this is the place to stay. They have a very nice pool and jacuzzi and a great vegetation. Thank you very much Cecilia and staff!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The only thing is why I did not say excellent is because according to Expedia when I booked I was under the impression that the breakfast was included, but we were charged $8 per person per day. Not a big deal but somehow it is frustrating that the advertising is with breakfast and then you are charged. Special thanks to Cecilia for all her service and kindness.
Stayed 3 nights in Feb 2020

6/10 Okay

FRANKLIN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Frustrado relax

Regular, un desastre el aire acondicionado, ninca funcionó bien y la habitacion fue un rio.
Stayed 2 nights in Feb 2020

6/10 Okay

Roy

Liked: Room comfort

Calidad precio no muy bien.

No muy bien. El hotel el acojedor pero carece de personal. Nunca hay nadie en recepción. Sólo una persona hace todo.
Stayed 2 nights in Jan 2020

10/10 Excellent

Ali, Denver, CO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property with a beautiful garden. The location is perfect for exploring the Arenal area. The staff is extremely friendly and super helpful. We enjoyed our stay very much.
Stayed 1 night in Jan 2020

8/10 Good

JaniceandLarry, Calgary, Canada

Liked: Cleanliness, staff & service
Very nice property and rooms. Staff was very friendly and Cecelia in particular was great! Very quiet location.
Stayed 2 nights in Jan 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures shows the standard of the hotel. What the pictures don't show is the great service that is provided. Spent two night at will absolute stay there again if I'm in the area. My daughter and I had a great experience.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is private owned and properly managed. They have the most beautiful fluffy dog called Luna, who is so sweet. I did a solo trip to Costa Rica for mt 30th birthday. I wanted a nice spot andnsome quiet time and Mussaenda was the perfect location. It is veey secluded and jist breathtaking. The staff is so friendly too. Thank you Cecelia for calling the restaurant nearby and letting them know it was my birthday. It was really special. When I visit Costa Rica again, I'll definitely be staying at this location.
Stayed 4 nights in Jan 2020

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great customer service, clean and nice hotel!!
Stayed 1 night in Jan 2020

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Geneviève

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just minor details need to be taken care of. There were 2 coffee cups while the reservation was for 3 people. There were some visible hair on the lavatory sink, bed, and hairdryer. For the rest, the place is great and the staff is very kind.
Stayed 1 night in Dec 2019

6/10 Okay

M, US

Liked: Staff & service, property conditions & facilities
I would say it’s a basic room with no special features. The room was quite clean but had a weird smell that lasted the whole time we stayed there. The hostess was very nice and gave some helpful tips about activities to do. The breakfast was the usual with nothing special as mentioned in other reviews. Both the days we stayed, we had scheduled early morning activities due to which we had to skip breakfast. Cecilia was nice enough to wait for us the next day way past the usual breakfast time.
Stayed 2 nights in Dec 2019