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"We had a pleasant stay at Hyatt Place Kunming, and overall, it was a positive experience. The service stood out. The staffs were consistently warm, friendly, and welcoming, always ready to assist whenever needed. Breakfast was another highlight, offering a good variety of options that were both satisfying and enjoyable. It was a great way to start the day. We also appreciated the complimentary shuttle service to Kunming South Railway Station, which was very convenient and made traveling much easier. That said, there are a couple of areas that could be improved. The shower water pressure was quite low, which affected the overall comfort. In addition, the hotel WiFi was rather unstable. We experienced frequent disconnections, which was inconvenient. Overall, it’s still a good stay thanks to the excellent service and thoughtful amenities, but addressing these issues would definitely enhance the guest experience further."

"An amazing green subtropical oasis with great service and great eats at the executive Lou ge."

"A great place to stay. Breakfast buffet was worth the price."

"Specious room and comfy Bed. Variety choices of Breakfast."

"Breakfast variety not that great, no nearby shopping/eateries…"

"The hotel address was wrong on Expedia and it took awhile for me to find the hotel from the airport (I had dropped off early and had a night flight and wanted a place to rest in the day). Instead of walking a short distance, I had to take a 15 mins cheap didi to the hotel which was still acceptable. On arrival however, the staff were not aware of my booking or could not see it from their end. They instantly contacted their manager and gave us 2 bottles of water while I contacted Expedia who liaised with them (it was an issue on their side). They also were confused about whether we paid and whether it was just a deposit, so the whole check in process was really messy. The room however is perfect for your basic needs. Super clean, big bed, aircon, nice shower and hairdryer, slippers, but like a lame view (I don’t care cuz I was just sleeping). They picked up the phone timely as well when I called the reception and they arranged a free airport shuttle for us, and gave us a bag of treats when the shuttle was slightly late. It was extremely value for money and despite the initial mess ups, I would still highly recommend this place again for the proximity to airport, cleanliness, good hospitality of the staff and for the price. "

"Great value! Modern fully equipped room, wonderful staff. Their gym only has cardio equipment though, it could use a few weights. My Apple Maps went haywire and took me somewhere a few kilometers away. Be sure to download Chinese Didi"

"Swimming pool opened at 6:30am. Check out late at 3:20pm didn’t cost anything. Staffs were nice."

"Receptionist number 4 very nice auto upgraded to better room "