Check COVID-19 restrictions.

Find out moreOpens in a new window

Riverside Hotel Kumamoto

Photo gallery for Riverside Hotel Kumamoto

Featured Image
Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Riverside Hotel Kumamoto

Riverside Hotel Kumamoto

3.0 star property

3.8/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
860-0012, Kumamoto-ken, Kumamoto, 4-12 Kouya-Ima-machi, Chuo-ku

Explore the area

  • Popular LocationKumamoto City Hall11 min walk
  • Popular LocationContemporary Art Museum Kumamoto12 min walk
  • Popular LocationKumamoto Castle18 min walk
  • AirportKumamoto (KMJ)19 min drive

Choose dates to view prices

About this area


In the city center, Riverside Hotel Kumamoto is in Chuo Ward, a neighborhood in Kumamoto with good shopping. Kumamoto Zoo and Botanical Garden and Mifune Dinosaur Museum are local attractions and those in the mood for shopping can visit Shinshigai Shotengai and Sakura Machi Kumamoto. Looking to enjoy an event or a game while in town? See what's happening at Kumamoto Suizenji Stadium or Aqua Dome Kumamoto.

What's nearby

  • Shinshigai Shotengai - 2 min walk
  • Kumamoto City Hall - 11 min walk
  • Catholic Tetori Church - 12 min walk
  • Contemporary Art Museum Kumamoto - 12 min walk
  • Kumamoto Castle - 18 min walk

Getting around

  • Fujisakigumae station - 19 min walk
  • Kumamoto Airport (KMJ) - 19 min drive

About this property

Riverside Hotel Kumamoto

3-star Kumamoto hotel in Chuo Ward, near Kumamoto Castle
A restaurant, self parking, and a meeting room are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 194 rooms offer free WiFi, refrigerators, and LCD TVs with digital channels. Hair dryers and free toiletries are also available to guests.
Riverside Hotel Kumamoto offers 194 accommodations with slippers and hair dryers. LCD televisions come with digital channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1100 per night)
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Japanese breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1200 per person
  • 1 restaurant

Family friendly

  • Laundry facilities
  • Refrigerator


  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Business services

  • Meeting room


  • Designated smoking areas

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)


  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels


  • Digital channels
  • LCD TV
  • Pay movies

Food and drink

  • Refrigerator


  • Slippers

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for Japanese breakfast: JPY 1200 per person (approximately)
  • Uncovered self parking fee: JPY 1100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

Riverside Hotel Kumamoto
Riverside Kumamoto
Riverside Hotel Kumamoto Hotel
Riverside Hotel Kumamoto Kumamoto
Riverside Hotel Kumamoto Hotel Kumamoto

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 71 out of 298 reviews
5 - Excellent 24%
Rating 4 - Good. 135 out of 298 reviews
4 - Good 45%
Rating 3 - Okay. 66 out of 298 reviews
3 - Okay 22%
Rating 2 - Poor. 18 out of 298 reviews
2 - Poor 6%
Rating 1 - Terrible. 8 out of 298 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities

4/5 Good

Stayed 1 night in Jan 2021

3/5 Okay

Traveled with partner
Liked: Staff & service
Bed was very uncomfortable and thermostat was malfunctioning causing the room to be uncomfortably hot throughout the night. Shower drain clogged with hair and needed to be cleaned out in order for water to drain. Good price for location and friendly staff but would not stay again.
Stayed 1 night in Nov 2020

4/5 Good

Liked: Cleanliness, staff & service
Standard cheap hotel more for business customers
Pretty standard for the cheaper hotels we’ve stayed in - we’ve been in Japan for 6 weeks, so stayed in quite a few! It’s very dated, but that’s normal for the cheaper hotels. The bed was too small for us both - it was a large single for 2 people, but not really sufficient for 2 so neither of us slept very well. Otherwise the bed was comfortable. I think this is more of a business hotel - if you are looking for luxury this is not the place for you! But if you are only using the place to sleep in and spend the day out and about, it’s fine. The reception area is large with an area to sit around in. Staff were very helpful and friendly and allowed us to leave our bags there for the day before checking in - this seems normal for most hotels thankfully since check in times are quite late - usually 3pm. We wouldn’t stay here again, but good enough for a night if you spend the day out and about.
Stayed 2 nights in Nov 2019

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
Room and bed was small compared to other hotel i stayed in japan. Few minutes walk to downtown. Staff was friendly and service was efficient
Stayed 2 nights in Aug 2019