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First of all the Manager Mr Huy was wonderful and very responsive along with his team. The water taxi to Miyajima is convenient and the onsen facilities are lovely and the breakfast is amazing. I would highly recommend b

Hot tub on our patio

Very quiet hotel near the airport and MCAS Iwakuni. The staff are friendly and helpful. Shopping and restaurants are within walking distance. Plenty of parking available. They have a laundry on site as well.

Very nice place to say with good views of the military base and city center.

I stayed two nights at the Green Rich Hotel in Iwakuni. The reception staff was very welcoming. The bed was comfortable and there were two different types of pillows for my comfort. I appreciate hotels that require you to dock your key to turn on the electricity in the room-- helps me not to lose the key and it's also more energy-efficient and better for the environment. There was a picture glass window into the bathroom from the bedroom, which was, well, interesting. Thankfully there was a...

A beautiful property, well maintained, clean and in a good part of the city.

Rooms were spacious and clean. Onsen had a nice view. Dinner was delightful. Hotel was nicely decorated and had a nice feel about it. All staff wqs eager to help or assist with any requests

The location is ideal as it is directly across the street from the ferry. The shopping street and the famous Itsukushima Shrine is just a short walk away. I stayed in a room that had the bed in an upstairs loft. Things to consider if you book this room are the stairs are pretty steep and it’s not a small flight of stairs. The shower is separate from the toilet. The shower opens up to the hallway In the room, there is no separate area to change in privacy. I loved the bed, I think the mattress...

The service was impecable. Enjoyed the onsen and the traditional dinner in the room was delicious. The bedding in the tatami mats was so comfortable too!

The hotel was being remodeled and being updated while we stayed there. I am sure it will be excellent when completed. The room was a little small. we had 4 suitcases and movement around the room was difficult.

Coming from the US and wanting to experience a Japanese style hotel, we thought that this would be a nice one to try. We were planning to spend one night in Hiroshima and visit Miyajima as well. The location and the fact that this hotel hotel has private bathrooms were key factors in our choice (communal bathrooms aren't for us). From the outside, this looks like an ordinary hotel. When you enter, the staff has slippers laid out for you and they store your shoes. You wear the slippers...

Very well located to the boat leading to the Miyajima island. Great Japanese restaurant on the 20th floor.

Very friendly and helpful front desk staff. Some spoke English very well. Breakfast buffet was outstanding with traditional Japanese dishes along with American style items including a cook to order omelette chef.

Located front of the port to take ferry to Miyajima island, very close to transportation station. Breakfast was good. Town restaurants close early. Helpful & friendly staff.

The staff were wonderful and the hotel was clean and very convenient. The public bath was great. My mother said, if the room we stayed in had a kitchen she could live there.

Staff was helpful. Stay was fun. Didn’t use there dining services- would consider next time due to limited options available at the time.

Perfect hotel for our honeymoon. The room had a beautiful view to the sea and nearby islands. The breakfast was very complete consisting of multiple small dishes. Everything was high quality, the rooms, the onsen, the lounge area, etc. Most importantly, the staff and the bartender (Kai) were super helpful and welcoming.

Great place