Booked this place for one night because of proximity to Pantai Hospital. Very disappointing. TV service was not working and hotel staff was unconcerned when advised. Generally, staff was not friendly and welcoming and seemed to have no idea of what customer service is about. Room itself was sparsely furnished, providing only the most bare essentials. Check-in took a very long time to process and staff appeared unsure of what they were doing. Will never make the mistake of staying there again.
Christian
2023 年 10 月に 1 泊滞在
6/10 (普通)
Venkatramanan
2022 年 12 月 10 日
Venkatramanan
2022 年 12 月に 2 泊滞在
2/10 (非常に不満)
WPY
グループ旅行
2019 年 6 月 16 日
気になった点 : 清潔度、施設のコンディションと設備
Make sure your room is clean enough before letting your customer to check in eventhough you're in rushing.
WPY
2019 年 4 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 5 月 14 日
宿泊されたお客様
2019 年 5 月に 3 泊滞在
4/10 (不満)
Fuzie、Melaka
出張
2019 年 4 月 30 日
気になった点 : 清潔度、施設のコンディションと設備
The management should improve the cleanliness of the hotel and surrounding area and also the facilities.