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Sheraton Imperial Kuala Lumpur Hotel

5.0 star property
Hotel with 3 restaurants, near Suria KLCC Shopping Centre

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Sheraton Imperial Kuala Lumpur Hotel

Serves lunch, dinner, and happy hour
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Hypo-allergenic bedding, down comforters, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6

Excellent

Popular amenities

  • Breakfast available
  • Pool
    PoolPool
  • Bar
    BarBar
  • Hot Tub
    Hot TubHot Tub
  • Spa
    SpaSpa
  • Room service
    Room serviceRoom service
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bathtub and shower
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bathtub and shower
Bathrobes
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bathtub and shower
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bathtub and shower
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bathtub and shower
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bathtub and shower
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Living room | 55-inch Smart TV with satellite channels, TV

Presidential Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bathtub and shower
Bathrobes
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Separate bathtub and shower
  • City view
  • Sleeps 3
  • 1 King Bed

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Pool
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The price is ￥11,554
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About the neighborhood

Map
50250, Kuala Lumpur, Jalan Sultan Ismail

What's nearby

  • Petronas Twin Towers - 19 min walk
  • Suria KLCC Shopping Centre - 3 min drive
  • Pavilion Kuala Lumpur - 3 min drive
  • KLCC Park - 3 min drive
  • Kuala Lumpur Tower - 3 min drive

Getting around

  • Medan Tuanku Station - 1 min walk
  • Kuala Lumpur Sultan Ismail Station - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Sheraton Club Lounge - ‬1 min walk
  • ‪Essence - ‬1 min walk
  • ‪Kluang Station - ‬1 min walk
  • ‪The Chicken Rice Shop - ‬4 min walk

About this property

Sheraton Imperial Kuala Lumpur Hotel

Hotel near Petronas Twin Towers
Close to Suria KLCC Shopping Centre and KLCC Park, Sheraton Imperial Kuala Lumpur Hotel provides a poolside bar, a grocery/convenience store, and a terrace. Treat yourself to a massage or a manicure/pedicure at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to shopping on site and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), a porter/bellhop, and a ballroom
  • Guest reviews say good things about the overall condition
Room features
All 398 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep soaking tubs
  • 55-inch Smart TVs with premium channels
  • Recycling, daily housekeeping, and phones

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (MYR 125 per day)
  • Valet parking on site (MYR 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 48 to 84 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Celestial Court
  • Essence
  • Pavilions Lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17,652 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 38 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch Smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 141.60 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 48.00 to 84.00 per person
  • Self parking fee: MYR 125 per day
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 141.60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Kuala Lumpur Sheraton
Hotel Sheraton Imperial Kuala Lumpur
Imperial Sheraton Kuala Lumpur
Kuala Lumpur Hotel Sheraton
Kuala Lumpur Sheraton Hotel
Kuala Lumpur Sheraton Imperial
Sheraton Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel
Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Frequently asked questions

Does Sheraton Imperial Kuala Lumpur Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Imperial Kuala Lumpur Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Sheraton Imperial Kuala Lumpur Hotel on Aug 15, 2024 start from ￥13,205, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Imperial Kuala Lumpur Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Imperial Kuala Lumpur Hotel?

Self parking is available for MYR 125 per day. Valet parking is available for MYR 30 per day. Limited spots are available.

What time is check-in at Sheraton Imperial Kuala Lumpur Hotel?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Sheraton Imperial Kuala Lumpur Hotel?

Check-out is at noon.

Where is Sheraton Imperial Kuala Lumpur Hotel located?

Located in Chow Kit, this spa hotel is within 1 mi (2 km) of Kuala Lumpur Forest Eco Park, Petronas Twin Towers, and Suria KLCC Shopping Centre. KLCC Park and Merdeka Square are also within 1 mi (2 km). Medan Tuanku Station is only a 2-minute walk and Dang Wangi Station is 7 minutes.

Sheraton Imperial Kuala Lumpur Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1002 reviews" "
Rating 8 - Good. 328 out of 1002 reviews" "
Rating 6 - Okay. 94 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Karkeem

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel in its self was very beautiful but on arrival we were scheduled to check in at 1500 but due to system errors we were made to wait almost two hours after our scheduled check in time which was very frustrating and there were not enough attendance at the front counter to support checking in personnel it was a very big back up
Stayed 1 night in Jul 2024

10/10 Excellent

Hilary Ayikwele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, the bed was extremely comfortable and the people extremely welcoming!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rashmika Ravihansa

Good
Stayed 2 nights in Jul 2024

2/10 Terrible

WONG, WILAYAH PERSEKUTUAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ktqbye.
Stayed 1 night in Jun 2024

4/10 Poor

Nur Syamimi binti

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Gurmeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful in every step
Stayed 2 nights in May 2024

10/10 Excellent

Aladdin, ARLINGTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steph are very helpful and kind the best hotel with very friendly people they make our stay pleasant everything about the hotel and the people is fantastic
Stayed 4 nights in May 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one of the staff I interacted with were excellent. All were help full, polite, and happy pleasant people. I cannot think of anything I did not like.
Stayed 6 nights in May 2024

2/10 Terrible

KIM CHWEE

Stayed 3 nights in May 2024

10/10 Excellent

Ahava Sarah, marina del rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful lobby area that is breathtaking to behold. The rooms are very large ... however this is an old property and this is noticeable in the rooms that could do with a makeover. However the lobby area is exceptional. And makes up for everything. Great service as well. Hospitality gets top marks!
Stayed 1 night in Mar 2024

8/10 Good

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Yasuaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, breakfast and atmosphere of the hotel is very nice. Around the hotel, there are many kinds of nice restaurants.
Stayed 2 nights in Mar 2024

4/10 Poor

muhamad

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We had booked a king room and received a smoking room. The reception said they will change our room the next day but they didn’t have any non-smoking room even tho we reserved one and prepaid for it. We spent 6 days in a smoking room with a terrible smell that bothered us throughout our stay. At times we will go down to the mall across the street to spend time. The staff was very friendly but I will not be returning here next year
Stayed 5 nights in Mar 2024

8/10 Good

Phan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The front desk service is not so great and efficient. Carpet in hallway has many stains on 28th floor.
Stayed 2 nights in Feb 2024

6/10 Okay

Vincent

Liked: Cleanliness
Property needed upgrades and modernized
Stayed 1 night in Feb 2024

8/10 Good

thanh

Liked: Cleanliness, staff & service, room comfort
Small refrigerator not working Thermostat control not working Manual turn on, switch off Thermostat
Stayed 4 nights in Jan 2024

10/10 Excellent

Selvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Had a fabulous stay. Booked the club room which gives access to club lounge which provides snacks, drinks throughout the day and cocktails in the evening. The breakfast buffet is the best I've seen with an international selection. The pool area is lovely and very relaxing considering we were in the middle of a city. Easy access to transport. Would suggest get the Grab app which is a cost effective way to get around
Stayed 6 nights in Jan 2024

10/10 Excellent

Ravnesh

Stayed 5 nights in Jan 2024

10/10 Excellent

Esther

Stayed 2 nights in Jan 2024

8/10 Good

Muhammad Salih Bin Othman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

khosru

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is our first trip to Malaysia and after this experience this will be our last trip. This experience has definitely put me off coming back. I booked 2 rooms in March 2023 for December 2023 and requested rooms to be next to each other because we're travelling with our children. The Hotel failed to acknowledge our request and we only found out when we arrived at the hotel. We had to wait a long time at the lobby. This hotel staff is very unwelcoming. The staff at the reception offered us 2 rooms in different floors, which is not suitable having the children on another floor. Other option given was rooms in the same floor but it is smoking room. The whole floor and the room smelling like an ashtray. The deco, bathroom and staff is nothing like a 5 star hotel. Sheraton Imperial Hotel as a 5 star is misleading. Ive witnessed how staff treat (bum lick) other communities (non Asian). Maybe thats how they are. I've travelled a lot but this is the worst, worst than 1 start hotel. NEVER AGAIN!!!!! DONT WASTE YOU MONEY AND EXPERIENCE
Stayed 5 nights in Dec 2023

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

JUN KYU

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
I love to stay this hotel due to the location. However it was disappointing during this trip. I booked a room for three (3) persons however only two (2) towels & slippers were prepared. The lever of the toilet was broken. I requested a stuff to rectify them however he didn't. Therefore I remined another stuff of these.
Stayed 2 nights in Dec 2023

8/10 Good

Ashish

Business traveler
Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023