Located close to Cloth Hall and Main Market Square, H11 Aparthotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi.
Located in Kraków City Centre, a neighborhood in Kraków, H11 Aparthotel is near a train station and near a boardwalk/promenade. Wawel Castle and Cloth Hall are cultural highlights, and some of the area's notable landmarks include Main Market Square and Royal Road. Looking to enjoy an event or a game while in town? See what's going on at Tauron Arena Kraków. Visit our Kraków travel guide
This aparthotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and Netflix. Change of towels is available on request.
H11 Aparthotel offers 20 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Accommodations at this 4.5-star aparthotel have kitchenettes with stovetops, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
This Kraków aparthotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with premium satellite channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested.
Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: PLN 50 for adults and PLN 50 for children
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Room service (limited hours)
Snack bar/deli
Bedrooms
Bedsheets provided
Day bed
Hypo-allergenic bedding
Bathroom
1 private bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Living spaces
Separate sitting area
Entertainment
50-inch flat-screen TV with premium satellite channels
Netflix
Stereo
Streaming services
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Smooth flooring in public areas
Thin carpet in public areas
Well-lit path to entrance
Designated smoking areas
Services and conveniences
Blackout drapes
Change of towels on request
Concierge services
Free bottled water
Guidebooks
Iron/ironing board
Limited-hour front desk
Local maps
Lockers
Luggage storage
Multilingual staff
Proposal/romance packages
Safe
Safe at front desk
Tour and ticket assistance
Location highlights
In a historical district
In the city center
Near a health/beauty spa
Near a train station
Near an outlet shopping mall
Near the boardwalk/promenade
Things to do
Bicycle parking
Bicycle storage
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
20 units
4 floors
Art Deco architecture
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Bicycle parking
Bicycle storage
Built in 2022
Bulk dispensers for toiletries
Eco-friendly toiletries
Individual decor
Individual furnishings
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Renovated - September 2022
Reusable cups
Reusable tableware
Soundproofing
Towels (changed on request)
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you complete the following before checking out:
Load the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors, and return the keys
Access methods
Front desk (limited hours), smart lock
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately PLN 50 for adults and PLN 50 for children
Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 4)
Nearby parking fee: PLN 100 per day (1640 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Property is also known as
H11 Apart Hotel
H11 Aparthotel Kraków
H11 Aparthotel Aparthotel
H11 Aparthotel Aparthotel Kraków
Frequently asked questions
Is H11 Aparthotel pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at H11 Aparthotel?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at H11 Aparthotel on Mar 8, 2026 start from ¥17,315, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at H11 Aparthotel?
Check-in begins at 3:00 PM.
What time is check-out at H11 Aparthotel?
Check-out is at 11:00 AM.
Does H11 Aparthotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PLN 140 per vehicle applies.
Where is H11 Aparthotel located?
This family-friendly Kraków aparthotel is located in the historical district, within a 10-minute walk of Main Market Square and Cloth Hall. Royal Road and St. Mary's Basilica are also within 15 minutes. Kraków Główny Station is 25 minutes by foot.
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Reviews
H11 Aparthotel Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.2
Amenities
9.8
Property conditions & facilities
Rating 10 - Excellent. 18 out of 20 reviews
10 - Excellent
18
Rating 8 - Good. 2 out of 20 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 20 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 20 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 20 reviews
2 - Terrible
0
Reviews
8/10 Good
Lawrence
Sep 26, 2024
Liked: Cleanliness, property conditions & facilities, communication
Excellent value & the daily breakfast was AWESOME !
Lawrence
Stayed 5 nights in Sep 2024
10/10 Excellent
Aneta
Sep 3, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Very clean and lots of space. would stay again.
Aneta
Stayed 2 nights in Aug 2023
8/10 Good
Yossi
Aug 27, 2023
Liked: Cleanliness, communication
Delux Apartment
We stayed on the Delux apartment (15)
Good location, close to town center, kitchen well equiped with all new equipments.
Laundary We stayed in a deluxe apartment.
Good location, close to the city center, well equipped kitchen with all new equipment.
A washer and dryer are available in the building for free.
The building and the room are very clean.
Disadvantages: although the room is 48 square meters, the dressing room is very small, such that we could not open a suitcase in the room, no tv on the dressing room only on living room, the sofa bed is not suitable for two adults, the breakfast is based on menus that cannot be changed (we found ourselves eating breakfast outside the hotel)
Yossi
Stayed 2 nights in Aug 2023
10/10 Excellent
Leonid
Feb 16, 2026
Liked: Cleanliness, property conditions & facilities, communication
room was great , staff is amazing
Leonid
Stayed 3 nights in Oct 2025
10/10 Excellent
Brian
Aug 3, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Family of 3. Apartment had everything we needed. Staff were great, very friendly. In a good location for short walk to old town and lots of options for eating within a short walk also.
Brian
Stayed 5 nights in Jul 2025
10/10 Excellent
Deborah
Mar 8, 2023
Liked: Cleanliness, room comfort, communication
Fantastic Place to stay!
Amazing accommodation near to the Old Town. Extremely friendly and helpful staff.
Deborah
Stayed 4 nights in Mar 2023
10/10 Excellent
ruby
Apr 19, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff
ruby
Stayed 7 nights in Apr 2025
10/10 Excellent
Maria
May 12, 2023
Liked: Cleanliness, communication
Great property, well equipped, very clean and excellent staff. Highly recommend
Maria
Stayed 3 nights in May 2023
10/10 Excellent
Corinne
Apr 19, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
H11 was the perfect place to stay in Kraków. The reception staff were amazing and couldn’t do enough for us. The rooms were very clean and comfortable . It was in a lovely area and easy to walk to the main square. 5 stars ⭐️⭐️⭐️⭐️⭐️
The place was well furnished and well maintained. No complaints at all. The only thing I wish could be better would be the booking process. Understand that there was a no refund policy but I had requested for one due to an oversight and had accidentally booked an extra day. Tried to rectify it within the same hour of booking it but it was not successful.
Other than that, the place was amazing!
Muhammad Zulhilmi
Stayed 3 nights in Jan 2023
10/10 Excellent
Inger
Nov 23, 2025
Liked: Cleanliness, amenities
Veldig bra!
Inger
Stayed 3 nights in Nov 2025
10/10 Excellent
sarah
Nov 22, 2025
Liked: Cleanliness, communication
Staff were excellent and very accommodating and the room was lovely and big in a great location
sarah
Stayed 1 night in Nov 2025
10/10 Excellent
Julie
Aug 18, 2025
Liked: Cleanliness, room comfort, communication
Excellent hôtel ++++
Accueil génial, superbe hôtel situé près du centre-ville. Petit-déjeuner au top servi dans le coffee shop attenant. A conseiller +++++
Julie
Stayed 2 nights in Aug 2025
10/10 Excellent
Pia
Jul 23, 2023
Liked: Cleanliness, property conditions & facilities, communication
Et virkeligt rart hotel med fantastisk personale
Pia
Stayed 7 nights in Jul 2023
10/10 Excellent
jerome
Feb 12, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent accueil du personnel qui fait tout pour rendre votre séjour très agréable. Bel appartement de deux chambres suffisamment spacieux pour 4 personnes. Décoration très soignée. Il ne manque rien. À 7 mn de la vieille ville.
Lits confortables. C’est une excellente adresse.
jerome
Stayed 4 nights in Feb 2023
10/10 Excellent
Romina
Dec 19, 2022
Liked: Cleanliness, room comfort, communication
Tutto ok. Perfetto
Appartamento nuovo appena ristrutturato. A 10 minuti da Piazza del Mercato. Pulizia ottima e molto silenzioso. Da consigliare.