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The Royal Garden

Photo gallery for The Royal Garden

Primary image
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
View from room

Overview of The Royal Garden

The Royal Garden

5.0 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Kowloon, 69 Mody Road Tsimshatsui East

Explore the area

  • Popular LocationVictoria Harbour5 min walk
  • Popular Location1881 Heritage14 min walk
  • Popular LocationTemple Street Night Market19 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)35 min drive

Choose dates to view prices

About this area

Kowloon

In the entertainment district, The Royal Garden is in Tsim Sha Tsui, a neighborhood in Kowloon with great shopping. K11 Shopping Mall and Harbour City are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park and Hong Kong Disneyland. Traveling with kids? Consider Hong Kong Science Museum and Hong Kong Space Museum.

What's nearby

  • Tsim Sha Tsui Promenade - 1 min walk
  • Victoria Harbour - 5 min walk
  • K11 Shopping Mall - 7 min walk
  • 1881 Heritage - 14 min walk
  • Temple Street Night Market - 19 min walk

Getting around

  • Whampoa Station - 2 min drive
  • Hong Kong East Tsim Sha Tsui Station - 9 min walk
  • Hong Kong International Airport (HKG) - 35 min drive

About this property

The Royal Garden

Family-friendly Kowloon hotel in Tsim Sha Tsui, walk to Victoria Harbour
This hotel features 6 restaurants, an outdoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
The Royal Garden offers 445 accommodations with laptop-compatible safes and complimentary bottled water. 37-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Kowloon hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, body scrubs, and body treatments.

Languages spoken

Chinese (Cantonese), Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (HKD 450 per day)
  • Roundtrip airport shuttle (surcharge) from 7 AM - 9 PM
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 297 for adults and HKD 297 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Sabatini Ristorante
  • Shikigiku Japanese
  • Dong Lai Shun
  • The Greenery
  • Chinese Restaurant

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (2973 square feet)
  • Meeting rooms - 8

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 37-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property requires that guests have proof that they have stayed within Hong Kong for 7 days prior to check-in. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may be subject to health screenings for COVID-19 at the property.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Renovations and closures

The following facilities or services will be unavailable from April 21 2022 to June 30 2022 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for HKD 330.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 297 for adults and HKD 297 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one way)
  • Airport shuttle fee per child: HKD 140.00 (one-way)
  • Valet parking fee: HKD 450 per day
  • Rollaway bed fee: HKD 330.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royal Garden Hotel Kowloon
Royal Garden Kowloon
The Royal Garden Hotel
The Royal Garden Kowloon
The Royal Garden Hotel Kowloon

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 431 out of 935 reviews
5 - Excellent 46%
Rating 4 - Good. 336 out of 935 reviews
4 - Good 36%
Rating 3 - Okay. 94 out of 935 reviews
3 - Okay 10%
Rating 2 - Poor. 40 out of 935 reviews
2 - Poor 4%
Rating 1 - Terrible. 34 out of 935 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

1/5 Terrible

Disliked: Staff & service, property conditions & facilities
Wrong information between hotel.com and Royal Gard
I checked in the day afternoon and that day my boyfriend just finished his 14 days quarantine. He checked in at the desk at 00:30 the front desk said won't be able to let him in because the hotel policy is if you travel and not in Hong Kong for 21 days he cannot check in. On hotel.com site it's clearly said that 14 days, if the HK policy changed on the 1st April all travel restrictions is reduce to 7days. What makes the hotel insist to keep for 21days. That night the lady and also the manager on duty was not willing to help. So I had to book another hotel quickly for us so we are not sleeping on the street. Ridiculous
Stayed 1 night in Mar 2022

5/5 Excellent

Stayed 3 nights in Mar 2022

4/5 Good

Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 1 night in Feb 2022

1/5 Terrible

Stayed 1 night in Feb 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait for an hour queue to check-in, but otherwise, everything was nice and clean.
Stayed 1 night in Feb 2022

3/5 Okay

Stayed 1 night in Feb 2022

3/5 Okay

Stayed 2 nights in Feb 2022

5/5 Excellent

Stayed 1 night in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay in the hotel and the facilitate great!
Stayed 1 night in Jan 2022