Bar (on property)
Check availability

Reviews of Popway Hotel

3.5 out of 5
Popway Hotel
117, Chatham Road South, Tsim Sha Tsui, Kowloon

Reviews

8.4

Very Good

Rating 10 - Excellent. 188 out of 539 reviews" "
Rating 8 - Good. 255 out of 539 reviews" "
Rating 6 - Okay. 66 out of 539 reviews" "
Rating 4 - Poor. 22 out of 539 reviews" "
Rating 2 - Terrible. 8 out of 539 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Christian

Stayed 5 nights in Apr 2024

8/10 Good

Priscilla

Traveled with partner, Traveled with family
House cleaning is OK, but has room for improvement. The roof-top terrace was part of the reason why we chose the hotel. But we were told we were ‘allowed’ to chill there that time. Otherwise it should be used only for guests that order drinks! We thought it’s for all hotel guests! A bit disappointed!
Stayed 9 nights in Mar 2024

8/10 Good

worraluk

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
สำหรับคนไทย >>> แนะนำค่ะ เดินทางง่ายทั้งไป-กลับ สนามบิน และก็ถ้าเป็นคนขยันเดินสามารถไปช็อปได้ง่ายๆโดยไม่ต้องขึ้นรถไฟฟ้า ห้องสะอาด ใหญ่
Stayed 2 nights in Mar 2024

4/10 Poor

WAI HO

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 5 nights in Mar 2024

4/10 Poor

Richard

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled bad. Carpet looked old, had holes in it. Towels were old and threadbare. Room much smaller than pictures. Wouldn't stay there again.
Stayed 4 nights in Mar 2024

6/10 Okay

Anna

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Even though laundry services was stated as an ammenity, it actually wasn't...The two female staff who check us in and out were quite unfriendly and slow too..
Stayed 4 nights in Mar 2024

8/10 Good

OI L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff not friendly
Overall I was pretty satisfied during our stay. I’m especially impressed with the room attendant who changed our beddings very often and kept our room clean and tidy. However the staff at the reception were not very friendly and lack of smile. It did make us feel bit uncomfortable throughout our stay.
Stayed 23 nights in Jan 2024

10/10 Excellent

Allen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and really great cleaning staff
Stayed 8 nights in Feb 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the convenience of the property for my destinations, proximity to a wide range of eateries and direct airbus transport to/from airport.
Stayed 14 nights in Jan 2024

10/10 Excellent

WAI MAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY GOOD HOTEL TO CHOICE AND STAY
Stayed 15 nights in Nov 2023

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs in the hotel were execellent. There are some nice restaurants near by and couple of small supermarkets if required.

6/10 Okay

Antonio, London

Traveled with group
Liked: Cleanliness
It's a good compromise between price and quality. In the photos, rooms look much bigger than they actually are and I couldn't use WiFi at all. There is a nice roof-top terrace. Just don't expect a luxury hotel at budget price.
Stayed 4 nights in Nov 2023

4/10 Poor

Philip

Disliked: Property conditions & facilities
Staff is helpful, location is convenient. The only unbearable thing is the smell of sewage from the bathroom.
Stayed 3 nights in Nov 2023

8/10 Good

Tai Wai David

Stayed 6 nights in Oct 2023

4/10 Poor

Kristi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff didn’t really helpful. She didn’t even want to make eye contact when talking. Asked about help us to call a taxi which lots of hotels will do, they declined. Some mold in the bathroom caulking.
Stayed 3 nights in Jul 2023

8/10 Good

Janet Wai Yin

Disliked: Staff & service
Have a nice balcony
Stayed 1 night in Jun 2023

8/10 Good

Pak Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to train station, easy to walk to any malls around there
Stayed 1 night in May 2022
Response from Popway Hotel on Jun 21, 2023
Thank you for taking time to share your recent stay online! We look forward to welcoming you back again in the near future.

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Popway Hotel on Mar 23, 2022
Thank you for taking time to share your recent stay online! We look forward to welcoming you back again in the near future.

8/10 Good

On Kei Angie

Liked: Staff & service
Stayed 1 night in Jan 2022
Response from Popway Hotel on Mar 23, 2022
Thank you for taking time to share your recent stay online! We look forward to welcoming you back again in the near future.

8/10 Good

Chan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Excellent
Stayed 1 night in Mar 2021
Response from Popway Hotel on Mar 9, 2021
Dear guest, Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Simon, Hong Kong

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and speedy checkin, cleanliness and staff are friendly
Stayed 1 night in Dec 2020
Response from Popway Hotel on Dec 21, 2020
Dear guest, Thank you very much for your review, we are glad to hear that you enjoyed your stay with us. We will keep our good work and look forward to seeing you again.

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2020
Response from Popway Hotel on Sep 25, 2020
Dear guest, Thanks for staying with us. We appreciate your feedback!

8/10 Good

KAI CHI VINCENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Popway Hotel on Feb 4, 2020
Dear guest, Thank you very much for your review and valuable comments. Your comments have been shared with our Management Team. Please be assured that we continue to be committed to provide you and all our guests with the highest standard of service and we look forward to have chance to welcome you again to our hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and convenient
It was good and convenient
Stayed 5 nights in Oct 2019
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Shou Yueh

Traveled with group, Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great location good service but no outlets in toilet and only one chair in room
Stayed 6 nights in Oct 2019
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thank you very much for your review and valuable comments. Your comments have been shared with our Management Team. Please be assured that we continue to be committed to provide you and all our guests with the highest standard of service and we look forward to have chance to welcome you again to our hotel.

8/10 Good

Kate, Hong Kong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to have a big balcony but the room is quite small, amenities well equipped and the bathroom is clean with very stable water pressure. Breakfast is included and it's tasty with nice view and friendly staff!
Stayed 1 night in Oct 2019
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thank you so much for your time to write this review! We are glad to know you enjoyed your stay at Popway Hotel and we very appreciate and will share your good word to our team. Hope you get a chance to explore Hong Kong again and welcome back soon!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel in TST
Everything about this hotel was outstanding. If you're staying on a weekday, I wouldn't even consider another hotel. However the weekend the price almost doubles, so plan accordingly. The gym is extremely small...it's fine for one person, but only one person at a time. Service was better than some 5 star hotels and the location was outstanding. Close to at least three different stations.
Stayed 1 night in Oct 2019
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thank you so much for your time to write this review! We are glad to know you enjoyed your stay at Popway Hotel and we very appreciate and will share your good word to our team. Hope you get a chance to explore Hong Kong again and welcome back soon!

10/10 Excellent

Soon Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good and comfortable. Hope we stay that hotel again.
Stayed 2 nights in Oct 2019
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Zafarali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for 4 nights. The rooms were clean but small. However, the place is so well located! It’s close to the metro and tons of places to eat and drink. It’s close to the harbour front which makes it perfect for a night walk. On rainy days the Hong Kong museum is right opposite and perfect to spend a couple of hours. I highly recommend this hotel because it’s just so affordable and clean for the location. Will be back!
Stayed 4 nights in Jul 2019
Response from Popway Hotel on Mar 25, 2020
Dear guest, Thank you very much for your review, we are glad to hear that you enjoyed your stay with us. We will keep our good work and looking forward to meet you again.

8/10 Good

Christina

Liked: Cleanliness, staff & service, room comfort
Overall good but room smelled very musty.
Stayed 4 nights in Jul 2019
Response from Popway Hotel on Mar 25, 2020
Dear guest, Thank you very much for your review and valuable comments. We are very sorry to hear that we did not meet your expectations with our room. Your satisfaction is very important to us and we appreciate your feedback. Your comments have been shared with our Management Team. Please be assured that we continue to be committed to provide you and all our guests with the highest standard of service and we look forward to have chance to welcome you again to our hotel.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel for a good price - rooms are small, but have what you need. Good location to get in to Central HK and to reach Kowloon station if you're traveling up to mainland.
Stayed 1 night in Jun 2019
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thank you so much for your time to write this review! We are glad to know you enjoyed your stay at Popway Hotel and we very appreciate and will share your good word to our team. Hope you get a chance to explore Hong Kong again and welcome back soon!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but equipped with the necessities.
Stayed 2 nights in May 2019
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Dan, NY,NY

Business traveler
Disliked: Cleanliness, property conditions & facilities
A no frills place to crash. Bathroom had a bit of trash on the floor and the lobby feels significantly nicer than the rest of the joint. Likely that you'll hear some road noise as well Close walking distance to the fantastic attractions of TST. Would do it again but not as my top three choices.
Stayed 1 night in May 2019
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thank you very much for your review and valuable comments. We are very sorry to hear that we did not meet your expectations with our room. Your satisfaction is very important to us and we appreciate your feedback. Your comments have been shared with our Management Team. Please be assured that we continue to be committed to provide you and all our guests with the highest standard of service and we look forward to have chance to welcome you again to our hotel.

10/10 Excellent

Verified traveler

Stayed 5 nights in Apr 2019
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine hotel: limited (biased) news channel options.
Overall my stay was a very positive experience. The only downside was the selection of news TV channels in English for times I wanted to catch up on the news: Fox News and Bloomberg. Bloomberg was fine, but Fox News is not news. I would have expected BBC or CNN (ideally both).
Stayed 8 nights in Apr 2019
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thank you very much for your review and valuable comments. We are very sorry to hear that we did not meet your expectations with our room. Your satisfaction is very important to us and we appreciate your feedback. Your comments have been shared with our Management Team. Please be assured that we continue to be committed to provide you and all our guests with the highest standard of service and we look forward to have chance to welcome you again to our hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very very helpful. Breakfast was so-so, and not value for money.
Stayed 3 nights in Mar 2019
Response from POPWAY HOTEL on Apr 10, 2019
Thanks for staying with us!

10/10 Excellent

Piyaorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sam, Beijing, CN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice boutique hotel which nicely decorated tiny rooms in HK. Very clean with a polite staff and service. The rooftop bar has nice distant views of the harbor. There some machine noises in the room the first night, but wasn't noisy the second. Space is tight in the room, but not as tight as others I've stayed in Asia.
Stayed 2 nights in Mar 2019
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thank you so much for your time to write this review! We are glad to know you enjoyed your stay at Popway Hotel and we very appreciate and will share your good word to our team. Hope you get a chance to explore Hong Kong again and welcome back soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - friendly and helpful. I highly recommend.
Stayed 1 night in Feb 2019
Response from Popway Hotel on Mar 25, 2020
Dear guest, Thank you very much for your review, we are glad to hear that you enjoyed your stay with us. We will keep our good work and looking forward to meet you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price decent room
Only stayed one night. Room size is ok for one person. Good location for food.
Stayed 1 night in Feb 2019
Response from Popway Hotel on Feb 26, 2019
Thank you for your accommodate!

10/10 Excellent

WS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and friendly staff. Convenient location
Stayed 2 nights in Dec 2018
Response from Popway Hotel on Mar 25, 2020
Dear guest, Thank you very much for your review, we are glad to hear that you enjoyed your stay with us. We will keep our good work and look forward to seeing you again.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay overall
It was a good stay overall but on one day while I was taking an elevator, I had to wait 15 minutes as both elevators were occupied by staff taking linens in between the floors and they didn't let me get in the elevator. I was late to my business appointment. The hotel management might need to consider about limiting one elevator for the staff to use during the day and letting the hotel guest use the other elevator.
Stayed 3 nights in Dec 2018
Response from Popway Hotel on Mar 25, 2020
Dear guest, Thank you very much for your review and valuable comments. First of all, we apologize for the inconvenience that have given you an unpleasant room experience. Your comments have been shared with our Management Team. Please be assured that we continue to be committed to provide you and all our guests with the highest standard of service and we look forward to having a chance to welcome you again to our hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise, it pretty quiet although my room face the lift. A bit cramp for 2 person for the room space, otherwise the overall experience was good , clean environment and easy reach to busy shopping areas. Needs to improve on the breakfast choices as there is only western at the moment.
Stayed 4 nights in Nov 2018

8/10 Good

Cheong

Liked: Staff & service
Small room but good location.
The room we stayed was pretty small and no place for us to put the luggage. We have to put our bag at the only walk way in the room. Luckily we only have 2 bags. The room is clean but there was dusty smell suspected came from the carpet. Location is not bad, but need to walk about 10 minutes to Nathan Street / Jordan Street which are more happening. The bus stop is just few steps ways from the hotel. We took the bus A21 direct from airport to the bus stop (the 18th stop point) in front of the hotel, this is the most convenience for us. We save a lot of time to find the hotel.
Stayed 3 nights in Nov 2018

8/10 Good

Windy, Toronto, Canada

Liked: Cleanliness, staff & service
The hotel has great location, it is very convenience to go anywhere such as bus stop and subways. There are many restaurants near the hotel. The receptionists are very friendly, efficient and with good English. There is fan to reduce the odor in the washroom, wish they could inform us at checking in or post a observable notice in the room
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Room is VERY SMALL. Internet is horrible although the manager brought us a new router which helped.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central hotel.
Good hotel, in kowloon centre, easy walk to mtr. Stayed on floor 17 which was quiet. Good bed and wifi. Didn't use any other facilities.
Stayed 5 nights in Oct 2018

8/10 Good

Love Preet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Popway Hotel on Mar 17, 2020
Dear guest, Thanks for staying with us. We appreciate your feedback!