Early check-in was well handled and I was tired from an early flight and was able to enter the room without waiting. There were no bathrobes in the room, but they were delivered as soon as I asked for them. All the staff were very helpful.
The standard room is much smaller than the pictures, unless you stay in a suite the room is tiny and very hard to move around in if you have more than 1 person staying. The overall cleanliness could be improved - the rug in the room looked super dirty and brown. The shower head had black moulds on it, so I’d recommend for the hotel to have a thorough clean of this. The wardrobe door fell out of the hinges but luckily did not fall on me. The only positive is that the hotel fixed this straight away when I informed them. The black out curtain was stuck and could not be pulled down. The only positive of this hotel is its central locationn TST. Definitely NOT a 4* hotel!
Gwen
2025 年 4 月に 7 泊滞在
6/10
The hotel photos look so much better than reality. You have to leave a $100 US cash deposit for incidental charges at checkin and not a credit card hold. The hotel is located on a side street however it is close walking distance to the harbor.
Ren
2025 年 4 月に 1 泊滞在
8/10
Conveniently located. Room was comfortable and clean. Staff was professional and pleasant.
Good value for money.