If your travel expectations are low, you might feel this is a quaint unit. But if you have higher expectations, you will likely be disappointed.
1. Lodgers Upstairs- The property description does not say there are rooms above for other lodgers. The noise above us was loud with their TV, walking and banging furniture.
2. Faulty Refrigerator - The refrigerator was too cold. We complained and the agent told us that the temperature was set correctly and could not be adjusted. The next morning all our produce was frozen even the cottage cheese. Temperature settings possibly were broken. Also, the seal around the inside of the fridge door kept falling off whenever we opened the door.
3. Cookware- The dishes were dingy and old. The pans had deep scratches in the Teflon making them unhealthy to use. Some of the dishes were not even clean from the previous guests. Only one cereal bowl and no serving dishes. And no dishwasher.
4. Broken Disposal-. A technician came and said some parts were needed but it would take three days to get them, the duration of our stay.
5. Dirty Towels - The face cloths were dirty. We immediately asked for new ones, which were cleaner and white in comparison to the dirty ones.
Overall, this should not have a 9.6 rating. Had we known all of these things, we definitely would not have stayed here. We have visited Poipu over the last twenty-five years and know that there are many other properties to consider.
