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"Their spa pool is terrific!"

"The staff was nice and the room was clean."

"Great hotel, like traveling back in time to Meiji era, beautiful turn if the century antiques, very convenient to Arita Pottery Fair"

"Staff was very courteous room was clean and the hotel was very close to the train station "

"Friendly staff"

"Lovely hotel. Fantastic staff. Highly recommended.."

"The check-in info better sent one day earlier. It is easy to ignore while traveling. Also better to have English translation available."

"Professional Service and unique place to be"

"This was more of a stopover during our trip so we didn't really explore the area - It was just for the night and we totally enjoyed our rest here."

"Room was spacious. Onsen was good. Great dinner at restaurant nearby. Staff is not 24-7 at the hotel. Self check-in and check-out at the machine, everything is self-served. Enjoyed quiet environment at the hotel for 2 nights. Good for refreshing trip."

"Nice getaway hotel"

"The room was very bad, there was no staff and the condition of the “hotel” was atrocious. At night there was random screaming from all around, like it was mad max. The heating was terrible and the room was cold all night. Couldn’t sleep much at all and decided right there to switch to a real hotel. Idk who took the photos but they did a great job tricking customers into thinking that this was a decent place. Absolutely awful, basically a silent hill experience. "