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"The property has a lot of old Japanese charm but some areas need repair. Sections of the privacy fence around our onsen were rotted and leaning. The patio behind the bar was closed due to broken planks."

"My flight was arrived late night and I asked them by an email that a taxi to pick me up at the airport. They made the schedule for me. Very clean hotel and all staff was friendly. The hotel was located by the main street and could walk to the nearest train station about 15 minutes on foot. There were a convince store across the street and many restraints. The price is not expensive. Highly recommended."

"This place is quite dated and not cell maintained. Lobby furniture reminded me of my grandma’s house (and not in a good way), room was cramped, food mediocre. We booked two nights, but left and went elsewhere after the first night. I would not recommend it. "

"Great experience as usual. Best onsen I've ever been in in Japan. It's right next to Hita station and across from Mikuma river. "

"Nice onsen hotel with free parking, hotel is clean and nice staff. Room only have toilet, shower in public bathroom before onsen. "

"From the very start the staff was very nice, even though we weren't the best tourists. We stayed a short time, and in that tike the staff was friendly, despite our Faux Pas and were willing to help us with arranging luggage forwarding. The room we booked was very clean and offered coffee, tea, and ice water in our rooms which we were free to use. The mats we slept on we comfortable and had plush blankets that almost kept us TOO warm during the cool Spring nights. The Onsens though were the star of the show. We had two private Onsen attached to our room, one that was inside and one that was Open-Air. Both were incredible to be in and legitimately helped myself and my travel companion with aches and pains during the trip. I can't recommend this place enough. Must go Onsen if you find yourself in Hita."

"Staff was top tier"

"The staff are wonderful! Clean room, amazing breakfast. It is right next to the train station and bus stops, and of course, a short walk from the Captain Levi statue. The only comment I have, which isn't a big deal, is that the wifi doesn't reach our room (the one farthest from the elevator). I just have to finish my work in the lobby instead. We'll definitely stay here again if we're back in Hita."

"The property was amazing. Check-in was very smooth and excellent explanations. Staff were friendly and attentive. Rooms were extremely clean and comfortable. The hot spring was also really nice. They change the men's/women's periodically, so make sure to experience both! I especially appreciated the fine touches that gave me a small smile - the same artist who made the flower vases also made the coffee cups in the lounge :) And the coffee was excellent."