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「We had a really poor experience… 1) The bathrooms and washing areas were smelling bad / extremely unclean… the taps were all fully dark and rusty 2) very salty water provided for all washing / bathing. 3) extremely un-friendly staff who were showing absolutely no interest in the welfare of the guests. 4) It was extremely hot during day time, so we asked them to switch on the AC and they said AC will be available only from 9pm. 5) We bought some expensive prawns from the shop they took as to ,...

「The boathouse staff was excellent. They were very courteous and accommodating. 」

「The room was spacious, the bed was comfortable and the food was good. What I thought could be improved was the cleanliness of the bathroom, the route was in the middle of the lake and large portions of the day was spent simply docked on shore. I would only recommend going for one night. We booked two nights and they gave us a refund for our second night as they did not have enough guests on our boat to take us out and when we asked about the route they said it would be the same. The amount of...

「Kerela houseboats is the middle agency for blue house boats. NOT at all worth the money looting customers, spent so much but was shared with 6 families not peaceful!..asked for towels said 1 room 1 towel(more like long napkins) for 4 ppl. Double bed not enough for 4 ppl, after insisting got the extra bed, not recommended for the money spent.」

「there were three crews but the service was really limited. They even didn't swipe the table. There was no hot water in the shower, it was rainy cold day. AC was not controlable, only on or off. I think the staff didn't check properly what is missing and should be prepared before departure. We bought some tiger prawns to cook on the boat, we asked to cook non spicy so that our small kids can eat, but it was very spicy.hotel discription says there is free wifi, but when I asked for it, the staff...

「Good food, nice private boat, and great staff!」