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「All the staff are friendly and very helpful. The other families we stayed in were also good. We had a fun backwater experience. The restaurant food was also very tasty.The room's also very cmfortable.」

「The boathouse staff was excellent. They were very courteous and accommodating. 」

「We had a really poor experience… 1) The bathrooms and washing areas were smelling bad / extremely unclean… the taps were all fully dark and rusty 2) very salty water provided for all washing / bathing. 3) extremely un-friendly staff who were showing absolutely no interest in the welfare of the guests. 4) It was extremely hot during day time, so we asked them to switch on the AC and they said AC will be available only from 9pm. 5) We bought some expensive prawns from the shop they took as to ,...

「Kerela houseboats is the middle agency for blue house boats. NOT at all worth the money looting customers, spent so much but was shared with 6 families not peaceful!..asked for towels said 1 room 1 towel(more like long napkins) for 4 ppl. Double bed not enough for 4 ppl, after insisting got the extra bed, not recommended for the money spent.」

「We booked a premium room but the room given was completely different to the photos provided. Address was different to what was given on here. Had to wait over an hour for check in time evenknow we arrived within check in time. When we asked about the room being premium we were ignored. On boat staff were fine and accomodating which is the reason I didnt give a lower rating. We ended up booking another place for the second night because we were so disappointed. 」

「there were three crews but the service was really limited. They even didn't swipe the table. There was no hot water in the shower, it was rainy cold day. AC was not controlable, only on or off. I think the staff didn't check properly what is missing and should be prepared before departure. We bought some tiger prawns to cook on the boat, we asked to cook non spicy so that our small kids can eat, but it was very spicy.hotel discription says there is free wifi, but when I asked for it, the staff...

「I’ve been to India a dozen times and this is one of the best experiences I’ve ever had. I couldn’t recommend it highly enough. Do yourself a favor and book this trip as soon as you can. I’m not kidding. It’s bucket list stuff.」