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Hotel Crown Palais Kobe

Photo gallery for Hotel Crown Palais Kobe

Featured Image
In-room safe, individually furnished, desk, blackout drapes
In-room safe, individually furnished, desk, blackout drapes
In-room safe, individually furnished, desk, blackout drapes
In-room safe, individually furnished, desk, blackout drapes

Overview of Hotel Crown Palais Kobe

VIP Access

Hotel Crown Palais Kobe

3.5 out of 5

4.2/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
650, Hyogo-ken, Kobe, 1-3-5 Higashikawasaki-cho, Chuou-ku

Explore the area

  • Popular LocationKobe Harborland7 min walk
  • Popular LocationMeriken Park18 min walk
  • Popular LocationKobe Tower18 min walk
  • AirportOsaka (KIX-Kansai Intl.)78 min drive

Choose dates to view prices

About this area

Kobe

Located in Kobe, Hotel Crown Palais Kobe is connected to a shopping center. Minatogawa Shrine and Kobe Tower are notable landmarks, and travelers looking to shop may want to visit Kobe Harborland and Motomachi Shopping Street. Check out an event or a game at Kobe Green Arena, and consider making time for Kobe Anpanman Children's Museum & Mall, a top attraction not to be missed. Guests love the hotel's location for the sightseeing.
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Map

What's nearby

  • Harborland Park - 6 min walk
  • Minatogawa Shrine - 7 min walk
  • Kobe Harborland - 7 min walk
  • Meriken Park - 18 min walk
  • Kobe Tower - 18 min walk

Getting around

  • Kobe Station - 6 min walk
  • Nishimotomachi Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 78 min drive

Restaurants

  • Mandarincourt – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • GRILL TABLE with SKY BAR – Restaurant with a bar. Serves breakfast, lunch, and dinner daily.
  • TEPPAN ZENSOU – Fine-dining restaurant offering Japanese cuisine. Serves lunch and dinner daily.

About this property

Hotel Crown Palais Kobe

Central hotel connected to a shopping center in Kobe with 3 restaurants
3 restaurants, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, spa services, and a meeting room. All rooms are soundproofed and offer free wired Internet and in-room massages. For a bit of entertainment, LED TVs come with digital channels, and guests can also appreciate conveniences like refrigerators and electric kettles.
Hotel Crown Palais Kobe offers 229 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished. 23-inch LED televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath (no minerals). The ryokan bathing area is open from 3:00 PM to midnight.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1000 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2000 per person
  • 3 restaurants
  • 1 bar

Things to do

  • Shopping
  • Spa services

Family friendly

  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Meeting rooms - 5

Spa

  • Aromatherapy
  • Body treatments
  • Indoor public bath (no minerals)
  • Massages
  • Public bath open from 3:00 PM - midnight

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 23-inch LED TV
  • Cable/satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator
  • Tea service at check-in/check-out

More

  • Desk
  • In-room massage
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Guest rating 4+
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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2000 per person (approximately)
  • Self parking fee: JPY 1000 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 360 out of 880 reviews
5 - Excellent 41%
Rating 4 - Good. 404 out of 880 reviews
4 - Good 46%
Rating 3 - Okay. 94 out of 880 reviews
3 - Okay 11%
Rating 2 - Poor. 14 out of 880 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 880 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities
Write a review

3/5 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I was glad the hotel stuff upgraded my room, but unfortunately the bathroom had a problem. However the hotel stuff solve the problem quickly.
Stayed 1 night in Feb 2020

3/5 Okay

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2020

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very handy location
Stayed 2 nights in Jan 2020

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the air-con cannot function in the room. when calling to the counter, there send a fan into my room. the hotel is only look nice.
Stayed 1 night in Dec 2019

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice but if you want to use the spa as “onsen” following the picture advertisement , you need to pay more additional. it is not free when you should to stay.
Stayed 5 nights in Dec 2019