Knoxville Vacations from ￥551,545

This is a safe, nice hotel on a college campus in a great location of DC. The staff was friendly and professional. The only thing we had an issue is with allergies. Seemed like a dust issue as the rooms all have the air conditioning with recycled air. Overall great property.

The hotel staff was excellent. Friendly and quick to help when asked. My only issue is with the restaurants and bar. The bar told us on Friday that they'd open at 3:00, then said 4:00. Only after I and several other guests complained did they open the bar. Once there, I tried to order a "Match Day" drink special, only to be told that it wasn't available despite it being an actual match day and the drink being prominently promoted on at least two large placards. In both of the restaurants and the bar, the service was very, very slow. 20ish minutes to take our order, and 45 minutes to get our food. In talking with my family about it, we felt that both the drink issue and the slowness of service were due to poor training. Again, however, the staff of the hotel proper were awesome. From the check-in/check-out folks to the concierge, bell captains, security staff, and cleaning team, all were great.

Excellent location. Room are great sized for a family of 3. Thanks

Kendal was very helpful and professional.

The concierge staff Mr Delonte was very approachable and helpful. Our rooms were spacious and clean. We love the complimentary breakfast and liked the idea of getting coffee and tea at the hotel lobby instead of having a kettle in our rooms to make our own drinks. Hotel lobby was huge and comfortable. There were some very good eateries within a short walking distance. However, the hotel appears to have only one washer and one dryer for hotel guests (on the second floor). Every day, especially at night/past midnight and in the early mornings, the machines were always in use. The hotel should consider converting an additional guest room to a hotel guest laundry room.