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Staybridge Suites Knoxville-West, an IHG Hotel

Photo gallery for Staybridge Suites Knoxville-West, an IHG Hotel

Featured Image
Outdoor pool
Balcony
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Staybridge Suites Knoxville-West, an IHG Hotel

Staybridge Suites Knoxville-West, an IHG Hotel

3 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitization guidelines
37934, TN, Knoxville, 11319 Campbell Lakes Dr

Explore the area

  • Popular LocationWest Town Mall14 min drive
  • Popular LocationHaw Ridge Park16 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)20 min drive
  • Popular LocationOak Ridge National Laboratory20 min drive

Choose dates to view prices

About this area

Knoxville

Near theme parks, Staybridge Suites Knoxville-West, an IHG Hotel is in an area with great shopping. Travelers who have shopping on the agenda can visit Turkey Creek Shopping Center and West Town Mall. ICEARIUM and American Museum of Science and Energy are also worth visiting. Spend some time exploring the area's activities, including winery tours.
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Map

What's nearby

  • Turkey Creek Shopping Center - 4 min drive
  • Tennova Hospitalist Group - 4 min drive
  • West Town Mall - 14 min drive
  • Haw Ridge Park - 16 min drive
  • Oak Ridge National Laboratory - 20 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 20 min drive

About this property

Staybridge Suites Knoxville-West, an IHG Hotel

3-star hotel near Turkey Creek Shopping Center
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. All 101 rooms feature kitchens with refrigerators, microwaves, and dishwashers, plus free WiFi, free wired Internet, and flat-screen TVs with cable channels. DVD players, coffee makers, and free local calls are among the other amenities available to guests. Limited housekeeping is available.
Staybridge Suites Knoxville-West, an IHG Hotel offers 101 accommodations with DVD players and safes. 42-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (limited)
  • Laundry facilities

Languages spoken

  • English

Business services

  • Business center
  • Conference space (775 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Dogs and cats welcome
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 9 AM to 10 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Staybridge Suites Knoxville-West Hotel
Staybridge Suites Knoxville-West Hotel
Hotel Staybridge Suites Knoxville-West Knoxville
Knoxville Staybridge Suites Knoxville-West Hotel
Hotel Staybridge Suites Knoxville-West
Staybridge Suites Knoxville-West Knoxville
Staybridge Suites Knoxville West
Staybridge Suites Hotel
Staybridge Suites
Staybridge Suites Knoxville West
Staybridge Suites Knoxville West an IHG Hotel
Staybridge Suites Knoxville-West, an IHG Hotel Hotel
Staybridge Suites Knoxville-West, an IHG Hotel Knoxville
Staybridge Suites Knoxville-West, an IHG Hotel Hotel Knoxville

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 293 out of 417 reviews
5 - Excellent 70%
Rating 4 - Good. 77 out of 417 reviews
4 - Good 18%
Rating 3 - Okay. 23 out of 417 reviews
3 - Okay 6%
Rating 2 - Poor. 12 out of 417 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 417 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with pets
Liked: Cleanliness, staff & service, amenities
The rooms were very clean - some of the dish towels provided in the kitchen have seen better times and there was only one half toilet paper roll provided - but the staff were very helpful in supplementing any necessities in these areas. Hallways and main lobby were very dirty and completely saturated with cigarette smoke. Carpets were very dirty.
Stayed 4 nights in Jul 2021

2/5 Poor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not realize that dogs were allowed at this hotel. One couple staying there were out walling their dogs when we arrived, so we know there were three dogs in one room, which was just down the hall from us. Apparently the owners left them alone all day, because they barked and howled constantly, overpowering the TV and our sleep. It was awful, and the gal at the desk simply told us that no one else had complained. No help at all. We will not be staying at Staybridge Suites any longer.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was on point. So was the waffles. Didn't love the FedEx truck in the parking lot. Or the smokers hogging the patio. Will stay again!
Stayed 2 nights in Jun 2021

2/5 Poor

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed for just one night on our road trip. Our room faced the highway and we could hear the cars very well, all night. By 6 am the traffic was too loud to sleep. We have stayed at multiple hotels in Florida in the last year and all have really upped the standard for cleanliness due to COVID. This hotel has not. There was still toothpaste in the sink, dust on surfaces around the room, and what looked like urine on the floor behind the toilet. They did have the usual breakfast selections.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2021