ノックスビル クロッシング周辺のホテル

「Clean room! Great stay!! Good breakfast!! Highly recommend this hotel!! Great value!! 」

「I came to relax after a long day at a conference. I planned on going swimming. I never made it there. After making a few phone calls, I realized the bed was too comfortable to move. I had a great night sleep- didn't wake up once for a bathroom trip, and I usually do at home. I highly recommend. 」

「It's so brand-new hotel. The room is pretty clean, path, bathroom, pool, fitness room are everything good. HyVee, supermarket is in front of this hotel, very convenient.」

「I picked this place because of decent reviews... Not sure if I got unlucky with my room, but it was bad. I walked in and saw that it wasn't the room I booked (no king bed), and that it was unkept and generally not very clean. I booked another room at a different hotel and never looked back. Didn't stay here, and wasn't offered a refund (in fairness it was a non-refundable booking, but under the circumstances I think a refund would have been fair). 」

「日本で申し込んだ時、喫煙部屋、Wifiなしであったが、ホテルでは、全部屋禁煙、Wifi有であった。　ホームページの情報を更新頂きたい。」

「Not impressive. Loud, long-term guests late into the night - sketchy, hanging out in one room with the door open. Poor housekeeping- old towel hanging within the shower curtain, built up dirt in the corner of the room. 」

「All was as we expected based on our experience with previous stays here.」

「Under remodeling, only expensive Bistro with limited hours so no complimentary coffee.」

「The cabin was great! 」

「追加のハンガーは借りられませんでしたが、シャワーの不具合にすぐに対応してくれたりなど、従業員の方々の対応は良かったです。 ホテルの目の前に良いファミリーレストランがあって便利でした。」

「Everything was great with the exception of the lady at the front desk who checked us in. She was absolutely the rudest person ever and should not be working with people. I've never complained about an employee of a hotel before. Everything else was great but wouldn't stay again unless she is gone. No reason to be rude to guests 」

「Clean room and nice staff. Could hear the kids going to and from the pool/stairs (didn't bother me but might someone else). Reserved the room over a month ago, did the pre-check in that asked what time I'll be there, and my room still wasn't ready. They said give them 30 minutes, still wasn't ready again so they sent someone in there. Finally called me after like 30 minutes or so 」

「I had a very concerning experience during my recent stay. Upon opening the sofa bed in our room, I discovered bedbugs. After checking further, a chair in the room was heavily infested. One member of our party works in pest control and confirmed the issue immediately. I reported this to the front desk and requested someone come inspect the room, but staff refused. Due to the conditions, we did not stay in the room and were moved to another hotel. At that time, I was clearly told that I would...

「Comfortable, clean, updated, basic. Frig and microwave but not a single outlet in room. Had to plug phone in in bathroom- ok, don't mind basic, but an outlet would have been nice.」

「I attempted to check in when i made reservation to sleep there for the night and no one was at front desk neither did they answer the phone when i called reservations center to transfer call to the office」