Kiyomizu Falls

The hotel was lovely with spacious guest rooms with lots of luxurious details. The room lacked practical facilities like a place to put your clothes or suitcases which meant it looked cluttered all the time. The front desk staff were pleasant when they were there but seldom were able to be helpful. We were told that none of the restaurants on the property were open despite their posted hours, there was no option to send out laundry and even that there were no umbrellas available to borrow during a downpour. It was comical after a while! All in all, too much focus on luxury and not enough on the daily details.

Clean room and comfortable

Exceptional service. Staff go out of their way to make your stay as comfortable as possible. Only thing to be aware of is the hotel is situated quite a way away from Fukuoka city centre. There is not much around the hotel.