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Melia Zanzibar

5.0 star property
Tropical paradise awaits at Melia Zanzibar: sun-kissed beaches, crystal-clear waters, aromatherapy, and three pools for ultimate relaxation.

Choose dates to view prices

This eco-friendly haven on Zanzibar's shores offers a poolside bar, on-site shopping, six ocean-view restaurants with beachfront dining, a spa with rejuvenating treatments, in-room WiFi, kayaking, and an outdoor tennis court.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥46,043
￥56,821 total
includes taxes & fees
Apr 3 - Apr 4

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Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Melia Terrace Room Partial Ocean View

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Melia Terrace Room Partial Ocean View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Melia Garden Room

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Melia Garden Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ocean Front Romance Pavillion

Ocean Front Romance Pavillion | Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Ocean Front Romance Pavillion

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 100 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow, Ocean View

Bungalow, Ocean View | View from room

Bungalow, Ocean View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (3 Adults)

Family Room (3 Adults) | Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Family Room (3 Adults)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 117 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for The Level Supreme Ocean Front

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

The Level Supreme Ocean Front

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Level 1 bedroom Garden Villa

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

The Level 1 bedroom Garden Villa

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 400 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level 1 bedroom Garden Villa (3adults)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

The Level 1 bedroom Garden Villa (3adults)

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 400 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Level 1 bedroom Garden Villa (2+1)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

The Level 1 bedroom Garden Villa (2+1)

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 400 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Level 1 bedroom Garden Villa (2+2)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

The Level 1 bedroom Garden Villa (2+2)

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 400 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for The Level 2 bedroom Ocean Villa

The Level 2 bedroom Ocean Villa | Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

The Level 2 bedroom Ocean Villa

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 544 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for The Level 3 bedroom Ocean Villa

The Level 3 bedroom Ocean Villa | Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

The Level 3 bedroom Ocean Villa

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 1504 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Room (The Level Beach Pavillion)

Room (The Level Beach Pavillion) | Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Room (The Level Beach Pavillion)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 100 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Level 2 Bedroom Beach Pavilion

The Level 2 Bedroom Beach Pavilion | Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

The Level 2 Bedroom Beach Pavilion

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 279 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Room (Melia with Garden (2+1))

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Room (Melia with Garden (2+1))

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, Terrace (Melia Interconnected)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Room, Terrace (Melia Interconnected)

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Ceiling fan
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for The Level Beach Room

The Level Beach Room | Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

The Level Beach Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Ceiling fan
Blackout drapes/curtains
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room with Terrace

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Premium Room with Terrace

Highlights

Separate dining area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Garden Room

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Premium Garden Room

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room with Terrace (2+1)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Premium Room with Terrace (2+1)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Garden Room (2+1)

Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

Premium Garden Room (2+1)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Ceiling fan
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level 1 Bedroom Ocean Villa

The Level 1 Bedroom Ocean Villa | Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

The Level 1 Bedroom Ocean Villa

Highlights

Furnished patio
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 350 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Grand 3 Bedroom Ocean Villa

The Level Grand 3 Bedroom Ocean Villa | Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

The Level Grand 3 Bedroom Ocean Villa

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
3 bedrooms
Ceiling fan
Blackout drapes/curtains
  • 629 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for The Level Grand 2 bedroom Ocean Villa

The Level Grand 2 bedroom Ocean Villa | Hypo-allergenic bedding, minibar, in-room safe, iron/ironing board

The Level Grand 2 bedroom Ocean Villa

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Ceiling fan
2 bedrooms
Hair dryer
Bathrobes
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
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About the neighborhood

Located in Kiwengwa, Melia Zanzibar is in a rural area and on the beach. The area's natural beauty can be seen at Kiwengwa Beach and Mnemba Island. Traveling with kids? Consider Nungwi Natural Aquarium and Mnarani Natural Aquarium. Water skiing, parasailing, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Kiwengwa travel guide
Map
Kiwengwa, Kiwengwa

What's nearby

  • 👍🏻👌🏻
    Kiwengwa Beach
    3 min walk - 0.3 km
  • Muyuni Beach
    Muyuni Beach
    12 min drive - 8.2 km
  • Panorama of Zanzibar shore with sandy beach,luxury resort and thatch stilt house restaurant at sunset. Summer travel in Zanzibar, Africa,Tanzania.
    Kendwa Beach
    52 min drive - 33.0 km
  • Nungwi Beach
    Nungwi Beach
    52 min drive - 34.5 km
  • Mapenzi Beach
    6 min drive - 3.4 km

Getting around

  • Zanzibar Intl. Airport (ZNZ)
    86 min drive

Restaurants

  • Spice Restaurant
    1 min walk
  • The Wok
    8 min drive
  • Namaste Indian restaurant
    6 min drive
  • Yako
    8 min drive
  • Gabi Beach
    6 min drive

About this property

Melia Zanzibar

Luxury family-friendly hotel near Kiwengwa Beach
Take advantage of a poolside bar, a terrace, and shopping on site at Melia Zanzibar. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Treat yourself to a body treatment, aromatherapy, or a massage at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Fitness classes are offered at the gym; other things to do include beach volleyball, scuba diving, and snorkeling. In addition to a garden and a library, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools along with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Bicycle parking, concierge services, and luggage storage
Room features
All 174 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Free toiletries and hair dryers
  • 50-inch HDTVs with satellite channels
  • Childcare services, electric kettles, and ceiling fans

All inclusive details

All-inclusive room rates at Melia Zanzibar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 7 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gabi Beach
  • Jetty Lounge
  • Spices
  • Tamu Restaurant
  • The Library

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor tennis court
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • 3 outdoor pools
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The hotel has 3 swimming pools: an outdoor pool for all guests, a pool in the spa for guests age 16 and older, and a pool in The Level area for guests age 16 and older booked in the The Level guestrooms.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 78 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Melia Hotel Zanzibar
Melia Zanzibar
Zanzibar Melia
Melia Zanzibar Hotel Kiwengwa
Melia Zanzibar Kiwengwa
Melia Zanzibar Hotel
Melia Zanzibar Zanzibar Island/Kiwengwa
Zamani Zanzibar Kempinski Kiwengwa
Melia Zanzibar Hotel
Melia Zanzibar Kiwengwa
Melia Zanzibar Hotel Kiwengwa

Frequently asked questions

Does Melia Zanzibar have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Melia Zanzibar?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Melia Zanzibar on Apr 3, 2026 start from ￥46,043, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Zanzibar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Melia Zanzibar?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Melia Zanzibar?

Check-out is at noon.

Does Melia Zanzibar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 78 per person applies.

Are there all-inclusive benefits at Melia Zanzibar?

Some rate plans available at this property are all-inclusive.

Where is Melia Zanzibar located?

Nestled on the beach, this Kiwengwa hotel is within 3 mi (5 km) of Kiwengwa Beach, Mapenzi Beach, and Pwani Mchangani Beach. Muyuni Beach and Pongwe Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Melia Zanzibar Reviews

8.8

Excellent

9.0

Cleanliness

7.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 170 out of 275 reviews
Rating 8 - Good. 66 out of 275 reviews
Rating 6 - Okay. 17 out of 275 reviews
Rating 4 - Poor. 10 out of 275 reviews
Rating 2 - Terrible. 12 out of 275 reviews

Reviews

10/10 Excellent

Sarah

Liked: Amenities
Disliked: Cleanliness
Had the most wonderful time at Melia Zanzibar, full of the kindest people who made our trip spectacular. The food menu at the beach club is great, as the jetty restaurant. Breakfast is delicious too!
Stayed 6 nights in Jun 2025

10/10 Excellent

Zahrah Aminah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at Meliá, and it won’t be my last. It’s not only because the hotel and grounds are beautiful. It’s the staff, they are exceptional, they’re the most friendly, smiley, professional and provide amazing service. Every room is cleaned twice a day and I’ve left valuables lying around and everything has always been safe. My only complaint this time was that there was no working light in the shower but other than that everything was 10/10.
Stayed 7 nights in Sep 2025

6/10 Okay

Ahmad

Liked: Property conditions & facilities
The hotel was nice although the food quality did not meet a 5 star standard. The food at the buffet and pool bar were very low quality and I was indeed surprised by the small variety of options. The rooms were nice and spacious.
Stayed 2 nights in Jun 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very beautiful and staff are really friendly . Favourite chill area was the Gabi beach where we had a good view of the blue waters of the indian ocean ,good music and food.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. The basic room is fantastic, spacious and comfortable. I will definitely recommend this place to family and friends.
Stayed 6 nights in Feb 2024

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort except for mosquitoes Had to see Zanzibar, so great. for ocean views.
Stayed 8 nights in May 2024

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely cosy retreat private hotel

Melia was a beautiful hotel with a very cosy room. The room was modern designed, private and was very comfortable. It offered the perfect solo retreat for me. A few observations, the level had signs that said adults only yet saw alot of children playing around the pool and breakfast there. 2ndly i think the front desk lady has to educate guests about the advantages of the level properly and not only the map of the premises. I felt like i missed out on a few priviledges the level offered that i wasnt informed about. 3rdly i feel the level guests should have access to the beach cabanas on a first come first serve basis. After paying almost 800 pounds for one night stay i thought it was abit weird to still be charged to use the beach cabana bed for only 30min when i wanted to one morning. The pier food was just o, i had higher expectations The overall hotel premises is nice and cosy and i would stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A superb stay. Book now you will not regret it.

This was an exceptional stay. The accomodations at The Level were beautiful and clean and beyond what I expected. Every detail was considered e.g. The toiletries were top notch and the room had everything you could need including beach blankets beach bags, umbrellas, steamer for your clothes.The list is endless. The pool areas ( there where several) were comfortable relaxing and clean and there were several activities, games and excursons. The Spa is amazing and the gym had everything one needs. The staff were friendly and the service impeccable from reception, restuarant service, housekeeping and the guys driving the shuttles within the resort. The grounds were beautiful and quiet with accress to a large expanse of the coastline. The only thing that needs improving is the food. For the cost and the level of excellence in other aspects of the resort, the food offerings need to be improved in terms of range of options and flavour. I also koted that there were some kids in the adults only section. They were well behaved and did not bother me but others may not appreciate it. Neither of these, would stop me from going back in a heartbeat. one of my best vacations ever.
Stayed 5 nights in May 2025

8/10 Good

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that there are tiers to the "all inclusive", and you pay extra for anything outside of your tier. Food options are not that great at all restaurants, especially buffet. Customer service is great around hotel, albeit some servers seeming overworked and over it. Rooms are nice layout but the mattress was extremely hard/stiff, bathroom had repairs that are noticably bad work (paint different color from rest of wall over a patched area, corners with discolored caulking) - which are strange for 5 star hotels. Nothing really in surrounding area, but property is large and has a lot of walking areas.
Stayed 2 nights in Nov 2023

10/10 Excellent

Raisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WoW, definitely an amazing resort to stay while you're visiting beautiful Zanzibar. As the oldest resort on the island/in the area, definitely couldn't tell. The grounds are very well kept, rooms are cozy and absolutely beautiful. We stayed in the Romantic Villa, The Level and it was definitely worth it. Separate from the other rooms providing privacy, but just a short walk from everything. Carts are available for transport around the property considering its massive size. Would have enjoyed a little more variety on the dining options. After the third day, the menus/buffets became repetitive. The staff is amazing! Everyone was so accommodating and eager to help in any way. I love the mantra "Hakuna Matata". For them it's more than just a line from a movie, but really a way of life. Everyone is so peaceful and live in harmony. A bit of anxiety at night with the large water bugs outside and geckos, but honestly we only saw a few during our 6 day stay. Our room came with personal can of bug/insect spray. Beware of the giant snails if you're out walking at night! LoL, they are completely harmless, but definitely a sight to see if you're not used to it. Guest Services at the main property and The Level are the best! They set up dinner reservations for you and check on you via WhatsApp. Really nice touch to have a special cake prepared for our wedding anniversary. A bit far from city center Stone Town - (1 hr). Travel and taxi can get expensive.This will be the only place we stay!
Stayed 6 nights in Oct 2023

10/10 Excellent

Issa

Liked: Cleanliness, amenities, property conditions & facilities
amazing, sets the standard for luxury, the staff were all great and kind and made our stay memorable. Book with confidence
Stayed 7 nights in Jan 2026

10/10 Excellent

Mark Adrian

Liked: Cleanliness, staff & service, amenities
Initially we had some issues with our villa and with the condition of its balcony, which was due for refurbishment as the neighbouring villa was being worked on - so it wasn’t a great start, however the staff were attentive and sorted us out by relocating us a brand new private villa which in one word was WOW! Everything else was excellent and would most certainly recommend.
Stayed 9 nights in Jul 2025

10/10 Excellent

Sulaiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place , felt like heaven , we had a perfect experience, felt in love with the place and the team of the hotel were welcoming and helpful .
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Location is about an hour from Stone Town
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 6 nights in Jul 2025

8/10 Good

Edgar

Liked: Cleanliness, room comfort

Nice hootel with a amazing sight over thebsea

Nice Hotel with a wonderfull sight, but the thebbeachbwas not what i expected from sansibar.
Stayed 2 nights in Jul 2025

2/10 Terrible

Rainghardt

Disliked: Cleanliness, property conditions & facilities
Staff support was absolutely lacking. 0 client orientation and poor training on restaurants. We have to call 5 times to get shampoo in the room and although we pay all inclusive, at the end of our stay the bar man at the library bar asked us to pay…. Worst stay in a hotel. Do not stay here, plenty of options in Zanzibar, Melia should not be rated as a 5 starts hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Judeline

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel was so great !!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Otis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 7 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with a very friendly staff
Stayed 5 nights in Nov 2022

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent service, good food and nice athmosphere. Can highly recommend.
Stayed 3 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Beautiful Ocean Views
Stayed 3 nights in Jun 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay. We stayed in a romance pavilion room-if it’s in your budget, do it! Incredible views and beaches. Food was excellent-lunch at at this resort. The Jetty is a must. Wish we could have spent more time!
Stayed 2 nights in Feb 2023

10/10 Excellent

Bona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. Property has gorgeous views of the ocean and beautiful gardens. Staff always read to help with a smile on their face. Highly recommended.
Stayed 4 nights in Jul 2022