「Had a great weeklong stay at this house. House was clean and well stocked with advertised amenities. The location is great. Everything seems to be a 1-2 minute walk away. Shim-Mikawashima station (Kesei Line) was super convenient and only a minute away. 3 konbinis, a launderette, a great bakery (Bakeries Lab), confectionery shop and restaurants all within a 2 minute walk. The house is located in a very quiet Arakawa neighborhood that was nice to retreat to after loud, busy days in the city....

「The host was amazing and accommodating! We loved our stay and can’t wait to come back!」

「Avoid this property at all costs! It was a nightmare, owner couldn’t be contacted for hours (tried to call him and no one picked up the phone) and only after we got a hold of him, he informed us that the place was double booked. We were travelling with 2 young kids and waited nearly 2 hours in front of this property. It was 9 pm and we had to scramble to find a place to stay. The owner offered another location which was in Shinjuku, which is on the opposite of the city. This was a terrible...

「We had a wonderful stay at Pencil House over the new year period in Tokyo. The location is quiet and perfect as it is also convenient to get to anywhere with proximity to the metro station. The layout of the rooms was perfect as each of our preteens got their own space and the kitchen has everything needed in a compact space. Communication was very easy with the host and appreciated. Would consider staying again if we are back in the area 」

「Absolutly beautiful, clean, in a great spot with loads of things to do near. 10/10 would recommend. 」

「nice cozy place for 3 」

「施設は非常に良いです。清潔で広く、快適に利用できます。シャワールームとトイレが分かれていて◎。シャワーの水勢もしっかりで、こちらも◎。若干階段が急ですが、許容範囲です。 ただし、オーナーの方と基本連絡が取れにくいです。15時00分〜チェックイン、24時間前から同時刻までに入り方の連絡がメールで来るとのことでしたが無し。サポートからも連絡していていだきましたが、こちらも直ぐに連絡が取れず部屋に入ることができませんでした。結局連絡が来たのが16時16分。結果1時間16分待ちです。また、施設の清掃料金5,000円は当日施設でと書いてありましたが、受け渡し方法など一切無し。清掃に来られた方たちにお会いしましたが、そちらの方々も分からず。(この方たちに落ち度はないものと思います)　この件についてもオーナーに連絡しましたが、現時点(チェックアウトから8時間以上経過)でも反応がありません。施設が過ごしやすかっただけに、本当に勿体ないです。 それと、前回泊まったと思われる方々(外国人)の宿泊者カードがそのまはま置いてありました。個人情報なので扱いがこれだと不安です。」

「喜歡住宿平靜，是不錯的選擇」