Find Cheap Hotels in Kirkby Stephen

"Clean room. Excellent and courteous service. Staff very knowledgeable and friendly. Will come again. No issues."

"Our view was awful from our room . Ground floor rm 12 . Looked out on to pub that’s was closed. Renavation work . A big pile of scrap . The room it’s self was lovely . "

"Stayed here recently and unfortunately the experience was disappointing. The overall condition of the property feels quite poor and in need of refurbishment. The rooms and facilities seem outdated and would really benefit from a proper upgrade. One of the main issues was the noise — we could clearly hear flushing and plumbing from the room above, which was quite disruptive, especially at night. Parking was also misleading. The listing suggests that parking is included, but in reality it is not, which caused confusion and inconvenience on arrival. Overall, the hotel has potential due to its location, but in its current condition it does not offer good value. A significant upgrade and clearer information for guests would make a big difference."

"A beautiful hotel in a stunning location."

"Clean rooms, attentive staff and with a great breakfast selection to start your day off right "

"Room was clean and refurbished but let down by the bathroom The toilet was badly located and toiletries insufficient ( particularly as there was nowhere to shower in spa) due to no changing rooms being available Parts of the hotel have been refurbished and are lovely although often just superficial but the other parts are very tired and and unloved. Spa - the areas which were available were very good and clean but again doors were lacking in cleanliness and if you look closer corners are missed and left unclean Breakfast - was ok choice was fair but coffee was extremely poor. All staff who we interacted with were very pleasant and friendly - particularly Michelle on reception and the lady in spa at 4.30 Overall wonderful location - mainly clean and friendly staff I appreciate there is a lot of refurbishment happening with the spa and infinity pool - but it does appear that other areas are in decline."

"Breakfast was ok but when items ran out they were slow to be replaced, never enough croissants always ran out."

"A beautiful hotel and we were well looked after from start to finish. The Staff were friendly and helpful, rooms are exquisitely furnished. Breakfast was treat !"