ハンプトン コート駅周辺ホテル

「部屋が清潔で快適でした。」

「This is not a "Hotel", it is a dressed up hostel. There is only room cleaning by appointment with additional fee, unless staying longer than 2 weeks !!! NO clean towel replacement, no clean bed linen,or cup replacement ! Room had ant infestation, including in cups. Shower had mold, cobwebs in corners. Bathroom mirror never cleaned, still had original writing from installation, and was placed over the toilet ,instead of wash basin at other end of bathroom. ! How are you expected to wash and...

「Access was good, room was well cleaned. Reception was not good. We had to wait for so long when check in, then they took us to a downgraded room without telling us . They even lied when we asked them. Expedia operator did a good job to help us to get some refund back. But we ended up staying at the downgraded room for the whole stay.」

「駅の目の前、清潔、バスタブ、冷暖房完備、コンチネンタルなのに豪華な朝食、大満足でした。 近くにスーパー、レストランも多くとても便利。」

「Everything was perfect. But the person who give us key for the apartment in crown plaza hotel, he didn’t mention the property entrance has code to open the door, the manual keys we have it even not working to open the door. After wasting 10min at door late night , I go back to crown plaza to mention issue and he mention the code is in key ring . So the issue sort out but if he mention at the time of handing over keys it’s really save our time.」